2026 Customer Support Representative Early Professional Program

Overview
2026 Bloomberg Customer Support Representative Early Professional Program (Thai Speaker) - May 2026. Location: Singapore. Business Area: Technology Support. Ref #: .
What's the Role?
Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team — a vital part of our User Support business. In this role, you will support the world's leading financial professionals by helping them gain access to Bloomberg's powerful tools and data to make critical decisions in real time. You will provide exceptional customer service and ensure fast and effective management of various client workflows and Bloomberg terminal–related hardware/software issues.
Responsibilities
Support client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuring proprietary hardware (such as biometric authentication devices and keyboards). Provide support for mobile and desktop applications. Deliver support over the phone, email and Bloomberg Instant Messaging. Proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to Bloomberg products. Collaborate with internal teams across functions and regions to resolve complex issues while maintaining effective communication and adhering to company standards.
Connect with clients, including CEOs and executive managers, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. Be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages.
Who you are
You come to work with a purpose, understand the fast-paced environment our clients operate in, and are curious and passionate about client service and excellence. You thrive in a collaborative environment where clients depend on you daily and you support colleagues to innovate, grow and deliver outstanding service.
What's in it for you?
We provide all new hires with an 8-week training program that covers an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting. You will have opportunities to develop your career through Bloomberg's career development approach and involvement in mentoring, recruiting, quality control and idea generation. You can explore diverse career paths across Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.
This is an entry-level role with the following qualifications:
A minimum of a Bachelor's degree and the ability to start full-time work in May 2026
Up to 3 years of full-time work experience
Business proficiency and fluency in English and Thai
A passion for delivering outstanding customer service via live, interactive media (e.g., phone, messaging)
Demonstrated interest in financial markets or technology and a desire to grow in financial/fintech services
Exposure to customer support or stakeholder engagement across diverse profiles
Willingness to learn new technologies and retain/apply new information
Excellent attention to detail and ability to work quickly and accurately under pressure
Effective multitasking and problem-solving skills; able to work independently and as part of a global team
An interest in progressing a career within Bloomberg
We'd love to see
Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude to work within highly connected and software-based systems
Other requirements
Occasionally work weekends or on a