People Profilers | Call Centre, Operations Executive

Customer Service Executive (Call Centre)Job Description: Responsibilities Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Assist Customer Service Manager in managing and monitoring call centre performance to ensure that Key Performance Indicators and Service Level Agreement...

Customer Relations Officer (Call Centre External)Job Description: Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customers' needs and provide quick, accurate, and satisfactory answers to their queries Type of calls consist and not limited to: Concession related matters (i.e....

Working Hours: Mondays to Fridays: 0800hrs to 1730hrs. Saturday (Alternate): 0800hrs to 1200hrs. Job Descriptions: Handle phone calls from customers. Make appointments for customers for servicing or repair. Assist service advisors with call centre matters. Perform active calling to remind customers of service due and propose a scheduled appointment. Reply...

Job Responsibilities: Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical power systems. Adherence to all quality, health & safety, and environmental policies within the Data Centre domain. Work with Facilities Assistant/Manager providing a yearly comprehensive...

Technical Supervision of the operation, maintenance and repair of all critical environment systems while maintaining 100% uptime to all critical mechanical systems. Adherence to all quality, health & safety, and environmental policies within the Data Centre domain. Work with Facilities Assistant/Manager providing a yearly comprehensive periodic maintenance...

Job Description: As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy...

Associate Engineer (Security Operations Centre)Company: People Profilers Headhunting, Recruitment, Career Transition, Employer of Record, Payroll Parking, Executive Search, Employment & Work Pass Application. Responsibilities: Attend to escalations from internal and external stakeholders. Perform daily SOC (Security Operations Centre) and IT monitoring...

Project Management Executive, Wellness Centre Job Description: Project Management Executive, Wellness Centre Support Centre Manager in aspects relating to the Communities of Care Project, including planning, implementing, monitoring, and reporting. Work closely with internal and external stakeholders to pilot and implement new programmes/initiatives and...

Assist Manager to lead and manage a team of warehouse and administration personnel to ensure that services provided meet customers requirements. Deal closely with customers professionally to resolve any inquiries or issues. Generate and submit reports (i.e., KPI, QBR) timely and accurately. Generate accurately and submit promptly monthly billing for...

Engage the new project and be responsible for process optimization, operational support, and improvement by engineering viewpoint. Implement new project regarding energy saving. Creation and organization of related documents (e.g., Hazop/LOPA, drawings, standard operation procedures, etc.). Execution of on-site construction. Troubleshooting of...

Retail sales role in boutique showroom, corporate account & VIP handling for customised luxury products Attend to walk-in customers in the retail boutique and handle dealers accounts Monitor and replenish inventory based on sales forecasts & stock movements Ensure accurate pricing display and visual merchandising presentation meets company standards...

Retail sales role in boutique showroom, corporate account & VIP handling for customised luxury products Attend to walk-in customers in the retail boutique and handle dealers accounts Monitor and replenish inventory based on sales forecasts & stock movements Ensure accurate pricing display and visual merchandising presentation meets company standards...

Responsibilities Monitor ship's daily operation and verify C/P & Fixture terms. Keep charterers and owners advised on requirements pertaining to the fixtures such as voyage order, stowage, cargo quantity and cargo grades. Perform processing and invoicing of hire payments, including bunker calculations, deductions and off-hire time and bunkers and other...

Responsibilities: Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF 16949). Assist the Management in ensuring that Major Accident Hazards are reduced to as Low as Reasonably Practicable...

Responsibilities: To administer and configure infrastructure system and application (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup etc). Handle network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktop, mobile devices and other remote devices. Ensure systems are backed...

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)Responsibilities: Supervise transportation vendors to ensure their drivers are aware of their duties Responsible for managing the execution, direction and coordination of all transportation matters within the organisation Responsible to gauge the transportation requirements of the shipment and devise a...

Job Responsibilities: Provide supply quality for goods and services towards customer satisfaction. Support Manager on monthly report creation and analysis. Assist Manager in handling daily operations issues. Provide quality customer service support to customers over e-mail and phone. Handle customer enquiries efficiently and escalate issues promptly when...

Job Description: Responsibilities: Leads operations at the Group Contact Centre and ensures 24/7 system readiness. Ensures staff consistently deliver timely and professional responses across all channels. Optimizes resources to handle all channels. Tracks and monitors processes through performance indicators, trend analysis, and benchmarks key performance...

To drive change, determine operational strategies, capacity planning and performance reviews together with Institution Lead. Job Responsibilities: Supports the Institution Lead to oversee and manage the operations by: Assisting in leave and roster planning and manages roster of staff for daily operations Preparing documents for annual budgeting cycle and...

Job Responsibilities: In-charge of ensuring smooth process of supplying our products to site and fulfilling our duty as the appointed supplier for secured direct projects. Attend regular contractors site meetings for each direct project, which are part of obligations of suppliers and service the issues that arise. Maintain close communication with main...