Technical Support

4 days ago

Singapore People Profilers Full time

Technical Support ($3.8K, Dip, Deg Chemical, Exp ISO 17025, Polymer, Plastics)Company: Japanese MNC established in 1931 in polymer, plastics and injection molding manufacturing, petrochemical industry. Working Hour / Location: 8.30am to 5.15pm (Mon - Fri) / Jurong Island (transport pickup to and fro at Jurong East & Outram Park, MRT station)Remunerations Up to $3,800 basic + $370 island and transport reimburse, monthly fixed allowance. Yearly increment 13 months AWS 2 times bonus payout Permanent staff benefit Responsibilities Exposure to global projects and advanced analytical techniques. Opportunity to work with cross‐functional teams in R&D, production, and commercial operations. Provide hands‐on support for internal commercial teams, production, and R&D, ensuring the highest quality standards in line with ISO 17025. Provide comprehensive technical support to the commercial team through technical data analysis, competitor grade comparison, and troubleshooting for pre‐sales and after‐sales activities, while collaborating with global teams to standardise testing methods, conduct evaluations, and perform benchmarking tests as required. Perform failure analysis, benchmark testing, and both destructive and non‐destructive testing to identify physical defects in materials or products. Support production and logistics teams in production‐related tasks and incoming/in‐process quality operations. Assist R&D team with benchmark testing and development of new analytical methods based on customer requirements. Execute standard laboratory procedures, maintain proper documentation, and ensure accurate recording of experimental data. Set up, maintain and troubleshoot laboratory equipment, prepare standard operating procedures (SOPs), and coordinate with vendors for technical issues. Manage laboratory inventory, including consumables and spare parts. Participate as an ISO 17025 committee member to maintain the Quality Management System and ensure tests are conducted according to ISO standards. Requirements Diploma or Bachelor's degree in Polymer Science, Chemistry, Chemical Engineering or any related discipline. At least 3 years' relevant working experience and strong knowledge of polymers and plastics. No experience is welcome to apply (for Assistant Engineer's position). Familiarity with injection moulding technology and analytical techniques. Hands‐on experience with FT‐IR, SEM, DSC, TGA or other analytical instruments is highly desirable. Strong problem‐solving skills for pre‐ and post‐sales technical support. Knowledge or experience in Quality Management Systems (QMS) such as ISO 14001, ISO 9001, ISO 50001 (ISO 14K, 9K, 50K) is an advantage. Knowledge of Python is an advantage.Proficient in MS, especially Excel and PowerPoint; ability to prepare technical charts, reports and presentations will be an advantage. JOB ID: 3W5V5X48All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits. Please . We regret that only shortlisted candidates will be notified. #J-18808-Ljbffr

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