Remote Customer Care Specialist

22 hours ago

singapore IATA Consulting Full-time
IATA Singapore is seeking a Customer Service Specialist to deliver top-tier service to Airlines, Travel/Cargo Agents and third parties. You will manage inquiries in a fast-paced, multi-cultural environment, handling phone, chat and email with a strong focus on accuracy and customer satisfaction. You should hold a university degree in business administration, 1–3 years in front-office roles, and be fluent in English and Korean. Proficiency in SAP, Salesforce, Excel and Power BI is an asset.