Consultant (Global Benefits)

4 days ago

Singapore Lockton Full time

Provide service delivery to clients across the People Solutions practice. Support consultants on larger accounts and independently lead smaller accounts to deliver client services for global employee benefits business. Focus on becoming a well-rounded consultant by effectively managing workload, delivering client value, and developing yourself and the team.
Job Description, Key Tasks and Measurements
Client Focus
Lead small to mid-sized accounts: prepare client deliverables and materials on global benefit propositions and services.
Collaborate with consultants on complex accounts to prepare deliverables.
Understand the reasons behind client needs to deliver effective solutions.
Address and resolve client queries with the team on global benefits.
Client Delivery
Propose ideas and provide updates to clients and lead consultants.
Use client data (renewals, projects) and trackers to manage accounts.
Prepare and follow meeting agendas, minutes, and actions.
Ensure compliance with Lockton processes (data protection, audit trails).
Making Effective Connections
Build networks with Lockton Global Partner offices, business groups, and local offices to facilitate task progress.
Consult proactively with global offices and partners to resolve issues.
New Business
Assist with new business opportunities including RFP responses.
Own pricing and scoping of small to medium projects.
Managing Self & Development
Manage emails efficiently; lead meetings and calls.
Oversee technology and client infrastructure setup (e.g., Salesforce).
Engage in training to develop consulting skills and knowledge.
Expand research capabilities across resources and trade publications.
Qualification and Experience
Training or qualifications in insurance, international benefits (IEBA), HR, or related fields.
Proficient with Microsoft Office and Teams.
Strong client focus; ability to develop positive relationships.
Capable in fast-paced, multi-tasking environments.
Effective communication skills in office and virtual settings.
Excellent organizational skills and problem-solving ability.
Further Experience, Skills, or Knowledge
Global corporate and client management experience.
Fluency or proficiency in a foreign language beneficial.
Additional professional qualifications advantageous.
Experience working or living abroad helpful but not required.
Seniority level
Entry level
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Insurance
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