
Cybersecurity Support Specialist
4 days ago
Job Title: Cybersecurity Consultant
This is a permanent role that requires strong technical skills and excellent customer service abilities. As a Cybersecurity Consultant, you will be working in the cybersecurity industry to provide consultation and coaching to customers and partners about product features and solutions.
About The Role:
- Provide clear consultation and coaching to customers and partners about product features and solutions.
- Implement project requirements, including customizing solutions to meet client needs and supporting products after they go live.
- Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved - support may be needed at different hours.
- Collaborate with teams such as Pre-Sales, Product Engineering, and Quality Assurance.
Key Requirements:
- Bachelor's Degree in Computer Science, Software Engineering, IT, or a related field.
- 1-2 years of experience in software application development, implementation, and support.
- Familiarity with programming languages (e.g. Java, HTML, JavaScript, SQL).
- Understanding of APIs, web services, and basic operating systems (Unix, Windows).
- Experience with servers and databases is a plus.
- Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications.
- Good communication, client management, and teamwork abilities.
- Strong problem-solving skills, proactive, and adaptable.
- Will to travel overseas for projects is a plus.
This role requires strong technical skills and excellent customer service abilities. If you have a degree in computer science and 1-2 years of experience in software application development, implementation, and support, then this could be the perfect opportunity for you.
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