Global hotel chain manager, trip.biz

3 weeks ago

Singapore Trip.com Full time

Full Time Singapore Corporate Travel Other Job ID:4967
Update 2024-08-28
Job Description
About Us
Trip.com Group Limited (Nasdaq: TCOM)is a leading one-stop travel service provider consisting ofTrip.com ,Ctrip ,Skyscanner , andQunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
Trip. Bizis a digital business travel management company powered by Trip.com Group, providing an all-in-one solution built on human-centric technology and rich inventory. Headquartered in Singapore, Trip. Biz has already garnered the trust of over 15,000 large-scale corporations and more than 980,000 small-to-medium-sized enterprises in business travel across the globe. We level up corporate travel to save time and cost while our clients succeed in business.
Introduction:
We are seeking a passionate candidate to promote Trip. Biz's collaboration with Global Chain Partners and meet our clients' growing accommodation needs through offering a variety of hotel brands and a range of products. The goal is to develop and execute a winning hotel solutions strategy with all Global Hotel Chains to secure the best hotel partnerships for our clients. A thorough understanding of the TMC market and clients’ needs in the corporate travel segment will be essential.
In this Role, you’ll get to
Account Management:
Responsible for full account management, including performance tracking, production optimization, conducting workshops, and resolving issues to achieve mutual performance objectives.
Deliver Quarterly Business Review to Hotel Chains with data-driven strategy and information to guide future collaborations, quantify and prioritize opportunities to improve inventory and client offerings.
Project Management:
Manage end-to-end projects to deliver comprehensive solutions that meet business enablement, operational excellence, and strategic transformation needs with hotel chain partners.
Coordinate with Trip. Biz internal teams, including client success, product, service, and marketing teams, to meet account expectations and maximize performance.
Enhance products and capture new business opportunities such as Loyalty and marketing avenues to promote and drive new revenue streams.
Build Strategic Partnership/Relationship Management:
Initiate, develop, and manage mutually beneficial relationships with key stakeholders in assigned accounts (Global Chains) and facilitate discussions with senior executives regarding their business needs.
Take end-to-end ownership of new hotel chain acquisitions and existing hotel chain management, understand partners' strategies and objectives, and contribute to account growth based on company strategy.
Adopt a customer-centric approach in all activities.
Initiate new regional projects and expedite global project progress to enhance brand awareness, business strategy, and product benefits for hotel chain partners.
What you'll Need to Succeed
Bachelor’s degree or above.
Minimum 5 years' experience in the Hospitality industry (TMC, OTA, Hotel/Chain) preferred.
Detail-oriented with a fast-learning capacity.
Able to work independently with minimal supervision.
Ability to adjust communication methods depending on the stakeholders.
Hungry for success but humble.
Can-do attitude; self-motivated and able to work independently.
Fluent in Excel, Power Point, and related software for day-to-day operations.
Willing to travel if needed.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrating your success by recognizing the progress you have made.
What’s more?
Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
Internal transfer is encouraged, and global job rotation programs enable you to pursue a global career path and make a global impact.
We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.#J-18808-Ljbffr

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