Retail Assistant Manager

2 weeks ago

Singapore STARLIGHT JEWELLERY PTE. LTD. Full time

Starlight Group

About Us: We are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual growth in both business and the professional development of our employees to achieve collective success.

Job Description:

We are looking for a dedicated and experienced Retail Assistant Manager to support the day-to-day operations of our retail store. The Retail AM will assist the Store Manager in leading a team of retail associates, driving sales, and ensuring an exceptional customer experience.

Responsibilities:

  • Support the Store Manager in overseeing daily store operations
  • Assist in managing and motivating retail staff to achieve sales goals and provide excellent customer service
  • Help in maintaining inventory levels and visual merchandising standards
  • Handle customer inquiries, complaints, and escalations effectively
  • Contribute to the recruitment, training, and development of retail associates
    Collaborate with the management team to implement strategies for business growth

Requirements:

  • Previous experience in retail management or supervisory role
  • Strong leadership skills and ability to lead by example
  • Excellent communication and interpersonal skills
  • Proficiency in inventory management and POS systems
  • Passion for delivering outstanding customer service
    Flexibility to work varied shifts, including weekends and holidays

Benefits:

  • Competitive salary and performance-based incentives
  • Employee discounts on merchandise
  • Opportunities for career advancement within the company

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