Operations Support Associate

8 hours ago

Singapore TOP CASH PTE. LTD. Full time

Roles & Responsibilities About The Role: We are seeking an Operations Support Associate to support our pawnshop operations across branches. The role includes conducting internal audits, preparing audit reports, performing compliance checks, briefing staff, and ensuring day-to-day SOP adherence. You will also coordinate with outlets and HQ to maintain smooth operations and compliance standards. Key Responsibilities: Conduct internal audits at outlets and prepare detailed audit reports Perform compliance reviews (KYC, CDD, AML, documentation accuracy) Brief and guide branch staff on SOPs, compliance, and process updates Review loan tickets, system entries, and customer documentation Assist in preparing operational and compliance reports for HQ Coordinate with branches on audit findings and corrective actions Handle operational administration, reports, and data updates Requirements: Minimum Degree, preferably in Finance, Accounting, or related fields Able to travel to branches when required Able to work on weekends and public holidays when needed Detail-oriented with strong organisational skills Strong communication skills for staff briefing and reporting Proficient in Microsoft Office (Word & Excel) Tell employers what skills you have Microsoft OfficeMicrosoft ExcelInterpersonal SkillsAdministrationInformation TechnologyAccountingProblem ManagementCommunication SkillsAMLAudit

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