Terminations Manager

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Terminations Manager
role at
Digital Realty
The Terminations Manager is responsible for supporting the Global Terminations function as part of a transformation journey to deliver an effective and efficient terminations process. This role involves administering the termination process across various systems, ensuring data accuracy, managing opportunities related to terminations, and coordinating with internal teams to facilitate approvals. The Terminations Manager will also prepare and manage quotes for termination agreements, review contracts, and generate reports to provide insights on termination activities and trends.
The Role
The Terminations Manager is responsible for supporting the Global Terminations function as part of a transformation journey to deliver an effective and efficient terminations process. This role involves administering the termination process across various systems, ensuring data accuracy, managing opportunities related to terminations, and coordinating with internal teams to facilitate approvals.
Termination Process
Create and manage opportunities related to terminations, ensuring all relevant information is captured and updated.
Update the relevant systems, ensuring data accuracy and completeness in all systems.
Quote Preparation
Prepare and manage quotes for termination agreements, ensuring accuracy by reviewing contract terms and conditions.
Contract Management
Review contracts or abstracted termination clauses and route termination requests to internal teams for review and approval based on the scenario (e.g., early termination, contract breach).
Coordinate with contract management to update terms in case of redlining and ensure proper filing, including counter-signatures.
Internal Coordination
Coordinate with internal teams (Commercial, Asset Managers, Sub-regional MDs, Legal, etc.) to obtain necessary approvals for quotes in accordance with company policies.
Identify dependencies between products in the case of partial terminations to ensure a smooth process.
Inventory Management
Serve as the internal point of contact to ensure that the inventory and space are vacated and sellable.
Documentation Preparation
Prepare customer comms, and termination agreements using established templates.
Reporting And Analysis
Develop and generate monthly termination reports, providing detailed analysis and insights on termination activities and trends.
What You’ll Need
5+ years of experience in contract management, operations, or a similar role, with a proven track record in managing termination processes in the Telecom industry.
Strong understanding of contract terms and conditions, with the ability to review and interpret legal documents.
Proficiency in Salesforce, Oracle CPQ, and Apttus, with a focus on data accuracy and system administration would be a bonus.
Excellent organizational and time management skills, with keen attention to detail.
Strong communication and interpersonal skills, with the ability to coordinate effectively with various internal teams.
Analytical mindset with the ability to generate insights from data and reporting.
Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
A Bit About Us Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. What We Can Offer You Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work.
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