Backup Administrator

2 weeks ago


Singapore Hcl Technologies Full time

Responsibilities Plan, install and maintain data protection solutions (Dell EMC Data Protection Suite) to support hosted systems (Windows/Linux /MW/Oracle/SQL)Installation and configuration of Data Domain system in DC /DR. Develop and maintain daily operation procedures of Dell EMC Data Protection Suite (DPS) Enterprise Edition and HP DP Configure, monitor, and maintain backup device security to meet security technical implementation guidelines. Respond to and resolve backup and restore requests and issues. Troubleshoot and resolve backup and restore performance issues. Provide technical and configuration data for planning and reporting. Install and configure the new backup solution (Dell EMC Data Protection Suite), Data Domain and bring to production. Perform test backup and recovery for various application types and test all necessary features Add vCenter to new backup solution for auto-discover VMs Identify that Datacenter / Folder / Resource Group that contains Test/Dev VMs Assign appropriate SLA policy and initiate their protection. Ensure those VMS are not backed up elsewhere with previous backup system to avoid creating duplicate copies. Participating in root cause analysis on incidents to ensure issues around are acted up on in a timely manner. Understanding of ITIL framework of ticketing /Problem ticket/Change process, Emergency change Work on Service Improvement Plan and Innovations. Troubleshooting complex and business critical issues. Work on team skill enhancement and training need identification. Creating best practice documents, known error records, knowledgebase articles etc. Maintain Agreed SLA's Provide reports as agreed in SOW. Daily Operational Tasks: Perform system, file, and data backup and recovery by creating, managing, and monitoring scripts and jobs via an automated scheduling system. Restoration of Backups as and when requested. Backup Policy Management Change in Backup Policies for a server. Troubleshoot Master/Media Server related issues. Responds to all backup failure alerts, warnings, and errors in a timely, consistent manner. Resolves common backup software, hardware issues in a timely, consistent manner. Escalates complex issues to internal team members and third-party groups as appropriate. Maintains relations with vendor support to ensure quick response to problems. Ensures availability and integrity including backup and archiving, database recovery, disaster recovery and system response time. Design, coordination and running of various backups and database scripts. Performs upgrades and patching of databases on a regular basis. Provide on-call (24x7) technical support during OOO hrs. Service Now Ticket handling (Incident Tickets, Catalog Tasks, Service Requests)Change Implementation (mostly post Business hours)Remove the VM protection from existing old backup infra Migration and cutover of clients from old backup solution to Dell EMC Data Protection Suite new backup platform. Use the existing old backup infra for any recovery of older backups when requested, depending on expiration policy. Follow the Sun set approach and remove any existing older backup infra from the environment as backup expires before retiring completely. Configuration, operation, maintenance, and administration of the Dell EMC Data Protection Suite backup systems Configuration, operation and administration of backup procedures, compliant to data retention policy of Customer Deletion of obsolete backup media in accordance with data protection regulations and Customer security policies and -requirements Adjustment of backup Master Plan and Backup Plan according to requirements of Customer Execution and monitoring of backup and restore procedures in accordance with Customer rules and regulations. Regular recovery testing as defined in the agreed test plan Verification of the backups Configuration changes in Existing Vault profiles (including catalogue and tape management for vault)Addition/Deletion of Vault profiles and vault robots (except for when adding new clients)Skill Set Required: Must have minimum 6+ years of hands-on experience working with Dell and HP DP backup software on windows and Linux environment. Hands on skill & knowledge on Dell EMC Data Protection Suite Implement of Deduplication, compression, replication setup IP Network, WAN and LAN free (SAN) based data backup design and configuration (familiarity)Data protection and backup recovery solutions familiarity such as using virtual tape, disk to disk to tape, data replication Unix and/or Windows systems administration experience Configuring, Maintaining NDMP backups for various NAS technologies Configuring, Maintaining and Troubleshooting Database Backups Perform all chargeback estimation, provisioning, and documentation tasks in a timely manner Produce regular reports for management, to assist in cost recovery, capacity planning and consolidation. Planning for Media rotation, Management and Offsite Movement Scheduling of New Backups/ Modifiying existing Jobs Troubleshoot Backup performance Issues(Network and Configuration)Troubleshoot Catalog related issues (Handling Configuration and Inconsistency issues)Troubleshoot of Exceeded Disk Thresholds and inconsistency in Replica in case of Backup to Disk Knowledge of HPE Data protector tool or backup . Must have experience developing, modifying and maintaining shell scripts (bash, Perl, etc.), Must have strong Documentation abilities. Must be able to work collaboratively in a team environment. Must have good communication skills. Backup software Certification (Dell / HP )Apply Now Resume Upload File Extension Allowed: Pdf, Doc, Docx | Max File Size: 2MB #J-18808-Ljbffr


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