D02 Anson, Tanjong Pagar, SG
8 hours ago
Roles & Responsibilities Pay: SGD 1,400–1,700/month (≈21 hrs/week) • Rate: SGD 15.50–18.50/hour Schedule: Tue, Thu, Fri — 11:00 AM–6:00 PM Location: 21-20, 79 Anson Road (Tanjong Pagar, CBD)Start: ASAP • Employment: Part-time employee (CPF applies for SG/PR) About us Tailored Jewel is an award-winning online jeweller with an appointment-based sales office in Tanjong Pagar. We design and deliver made-to-order engagement rings, wedding bands, and personal pieces with clear, sincere service. Why this job Calm, appointment-based office — not a busy shop floor. No hard selling. Service-first. Training with checklists and SOPs so you know exactly what “good” looks like. Predictable daytime hours in a professional workspace with pantry (water/tea/coffee). Build real client-service and operations skills for your résumé. What you’ll do Client service: welcome booked clients and occasional walk-ins; guide simple design choices; answer basic questions. Orders & QC: enter orders; do simple quality checks; pack and prepare for collection; arrange courier pickups when needed. Scheduling: run the weekly appointment calendar ; send confirmations and reminders so days run smoothly. WhatsApp & follow-ups: manage the customer WhatsApp line during working hours; keep chats tidy; follow up with earlier enquiries. Collections & after-sales: book collection slots; check items; coordinate simple after-sales (e.g., sizing). Events (assist-only, volunteer-first): light set-up/tear-down, greet guests, capture leads; help roster part-time event helpers. (Event hours are usually offset against weekday shifts.) You’ll succeed if you have Education: GCE O-Level / Nitec / A-Level / Diploma or equivalent. Students welcome (can commit Tue/Thu/Fri). Language: Good spoken and written English . Tech: Basic computer skills (email, Google Sheets/Excel, WhatsApp). Traits: Warm, reliable, organised, detail-aware, willing to learn. Work environment and terms Professional sales office with quiet rooms and pantry refreshments. Hours: Tue/Thu/Fri 11:00–18:00 (≈21 hrs/week). Pay: SGD 1,400–1,700/month based on experience; CPF applies for SG/PR. Public Holidays: Closed. Leave: Paid annual leave and sick leave pro-rated for part-time under the Employment Act. Expenses: Pre-approved event transport/logistics reimbursed at cost with receipts. Tell employers what skills you have Microsoft ExcelCustomer Service OperationsSellingInventory ManagementGood Communication SkillsTeam PlayerMicrosoft WordCustomer ServiceCustomer Service Excellencecustomer service supportAble To Work IndependentlyHospitality
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