Application Support Engineer

2 weeks ago

Singapore GOLDTECH RESOURCES PTE LTD Full time

Direct message the job poster from GOLDTECH RESOURCES PTE LTD
Responsibilities
Work with users and IT members on a routine basis to troubleshoot reported problems pertaining to application software.
Identify, log and resolve technical problems of the scope (Incident Management).
Respond to site to troubleshoot, diagnose and rectify faults.
Liaise and coordinate the recovery of systems.
Identify potential changes and system improvements for consideration and implementation.
Create, maintain, and distribute reports of progress to service delivery manager.
Gather, analyze and assess the client's business requirements and processes evaluate the viability and feasibility of implementing them (including operational and security policies and requirements) and also possible improvements.
Conduct system functionality testing and work with users user acceptance testing to verify that client requirements are incorporated into the system design.
Support multiple application systems.
Identify the cause, design, or develop an approach for resolution.
Communicate and interface with vendors and customers.
Generate reports and write documentation, e.g. maintenance guide, operation manuals.
Requirements
Degree / Diploma in Information Technology.
Min 3 years of experience with enterprise scale Linux and Windows administration.
Familiar with MySQL, Oracle, and other database servers.
Hands-on experience of .Net framework and Web Services.
Scripting: Windows PowerShell, Unix Scripting will be added advantage.
Able to work well within team and willing to learn.
Good grasp of emerging technology trends.
Start-up focused with an upbeat and enthusiastic attitude.
Please send your detailed resume in MS Word format to with:
Working experiences.
Each employment background.
Reason for leaving each employment.
Last drawn salary.
Date of availability.
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Customer Service, Information Technology, and Engineering.
Industries
IT Services and IT Consulting and IT System Operations and Maintenance.
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