HOST/HOSTESS

14 hours ago


Singapore FK DUNAMIS GROUP PTE. LTD. Full time

Roles & Responsibilities FK Dunamis Group is looking for committed and talented Host/Hostess with the following capabilities to join our growing team: Responsibilities Responding to incoming inquiries via email or telephone and take reservations accordingly and accurately for the guests. Update restaurant team on reservation requirements. Greet each guest warmly. Be helpful, welcoming, and pleasant towards each Guest. Seat the guests in the restaurant according to assigned tables. Personalize each guest experience by using the guests’ names where known. Acknowledge each special occasion where known. Assist in the service and operations when needed. Ensure service standards and processes are observed to achieve high levels of guest satisfaction when dining. Thank Guests for patronizing the Restaurant as they leave. Maintain the Guests’ profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc. Relay all Guest comments to the Restaurant Manager. Carry out any other duties as assigned by the Management. Requirements Experienced and passionate Minimum 2 years relevant experience in Japanese cuisine Meticulous and detailed in their presentation of food and service Well-groomed and comfortable working under stress and a demanding environment; Positive attitude, cheerful and good interpersonal skills comfortable working split shift and a 6 days work week, and preferably ready to start immediately or within a short notice period; Successful applicants can expect a good career progression and competitive remunerations. Tell employers what skills you have service standardsCustomer Service OperationsCommitment to Customer ServiceCustomer Service ManagementOutstanding Customer ServiceGuest SatisfactionCustomer ServiceMaintaining a Positive AttitudeTeam WorkdedicationOn timeCapabilityManagementPositive Can-do Attitude


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