
Claims Specialist
2 weeks ago
What's This Role Really Like?
The primary objective of this position is to manage all aspects of Work Injury Compensation claims (WICA-Employee and WIC-PW). Resolving of claims within prescribed authority in the most effective, efficient way while delivering a customer-centric claims service.
Role and responsibilities:
- Proactively manage claims
- Reviewing and analyzing policy coverage
- Ensure adequacy of reserve, conduct on time file review and resolution
- Evaluate and negotiate the resolution of claims ensuring cost effective outcome
- Identifying potential fraud, risk management and recovery
- Managing client's expectation both internal and external
- Managing vendors' service level and quality of work
- Taking responsibility for ad-hoc projects
Areas of Responsibility
Claims Service
- Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Chubb Claims Philosophy.
- Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
- Use external resources in accordance with the CHUBB guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.
Claims Quality
- Manage and handle claims to finality within designated Settlement Authority and Chubb Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
- Ensure that loss reserves are set and maintained in accordance with Chubb guidelines, timely updates of claims data made into systems and correctness of systems and file records,
- Comply with Chubb quality review program guidelines and ensure corrective action is complemented as necessary.
- Complete Reserve Reconciliation and Advocacy reviews in accordance with CHUBB guidelines.
Others
- Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring. Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
- As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
- To meet or exceed the expectations/objectives set on the individual's and the Team's yearly goal setting.
Education & Experience
Skills and Experience:
- Knowledge in WICA claims handling.
- Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
- Excellent customer service.
- Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.
- Ability to support the team claim handlers as required.
-
Claims Specialists
4 days ago
Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full time**_The Specialist Opinion _**_is digitally focused medical consultancy company whose organic growth begun humbly when the navigation of the healthcare system posed a challenge to potential patients of Medical Specialists. They faced an even greater challenge understanding the complex process of what can be claimed and how to do so. - ** Roles: - Monitoring...
-
Claims Specialist
7 days ago
Singapore Allianz Insurance Singapore Full timeOverview Claims Specialist / Senior Claims Specialist (Non-Motor)2 days ago Be among the first 25 applicants The commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim...
-
Claim Specialists
1 week ago
Singapore OBY ACADEMY LLP Full timeThe Specialist Opinion is digitally focused medical consultancy company whose organic growth begun humbly when the navigation of the healthcare system posed a challenge to potential patients of Medical Specialists. They faced an even greater challenge understanding the complex process of what can be claimed and how to do so. Roles: - Monitoring of...
-
Claims Specialist/ Senior Claims Specialist
4 days ago
Singapore Allianz Insurance Full time $90,000 - $120,000 per yearEntity: Allianz Insurance SingaporeWithin a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to excellence. AIS...
-
Senior Claims Specialist, Marine Claims
2 weeks ago
Singapore Hays Full time**Your new company** This leading business, well known within the Maritime Industry is looking to recruit an experienced Claims Specialist for their Marine Cargo Claims team. **Your new role** *** You will be required to handle marine claims from first notification to settlement and recovery. You will be required to liaise with loss adjusters/surveyors to...
-
Senior Claims Specialist
4 hours ago
Singapore ALLIANZ INSURANCE SINGAPORE PTE. LTD. Full timeThe senior claim specialist plays a pivotal role in managing own damage motor claim. The incumbent will oversee and manage the entire process of own damage claims within the motor claims function. **Key Responsibilities** - **Strategy and planning**:Develop and implement strategic plans and processes to optimize the efficiency and accuracy of own damage...
-
Senior Claims Specialist
4 days ago
Singapore Aon Corporation Full timePosting Description: **Senior Claims Specialist, Financial Lines** We're looking for a Senior Claims Specialist to join our growing Financial Services & Professions Group (FSPG) team in Singapore. **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an...
-
Senior / Motor Claims Specialist
2 weeks ago
Singapore Allianz Full timeSenior / Motor Claims Specialist 64050 | Customer Services & Claims | Professional | Non-Executive | Allianz Singapore | Full Time or Part Time | Permanent **Entity: Allianz Insurance Singapore** Within a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level...
-
Claims Specialist
5 days ago
Singapore ALLIANZ INSURANCE SINGAPORE PTE. LTD. Full timeThe commercial claim specialist plays a pivotal role in managing and assessing workman injury claims. This position requires a seasoned professional with extensive expertise in the general insurance domain, particularly in the field of claim assessment. **Key Responsibilities** - **Claims assessment**: Utilize deep knowledge and experience in the general...
-
Claim Specialist
1 week ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeClaim Specialist (DSC/ET/13518) Roles and Responsibilities - Manage grant disbursement for various funding scheme to ensure timely and accurate payment to the beneficiaries or grantees. - Perform the disbursement transaction according the Operating Frameworks and processes to ensure good controls and governance. Involvement in processes and systems...