Manager, Patient Advocacy
1 day ago
Overview The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community. Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence across the NUHS cluster. We drive engagements and collaborations with patient advocates and the community in clinical, academic and social domains to achieve better health outcomes. Job Responsibilities You will be responsible for the following: Champion Person- and Family-Centred Care Drive system-wide adoption of care partnership principles through training, campaigns, and engagement activities. Co-create and implement initiatives that meaningfully involve patients and caregivers in the design, delivery, and evaluation of care. Apply design thinking and lean methodology to identify gaps, improve processes, and grow initiatives. Project Management Lead end-to-end planning and execution of initiatives, ensuring engagement of stakeholders and alignment with organizational change priorities. Manage scope, budget, timelines, and risks to deliver impactful outcomes. Facilitate cross-functional collaboration across clinical, operational, and community teams. Partnership and Community Development Build and sustain strategic partnerships with patients, caregivers, community organisations, and government agencies. Identify opportunities for strategic alliances that advance care partnerships. Strengthen the Patient and Family Partners community including recruitment, onboarding, engagement, recognition, and appreciation of staff and community. Data and Insights Work with key stakeholders to collect, interpret, and present patient experience and programme data. Translate data into actionable recommendations and track impact. Develop dashboards or visualisations to inform strategic decision-making and continuous improvement. Administrative and Operational Support Ensure effective documentation, reporting, and compliance with governance requirements. Organise meetings, manage schedules, prepare materials to support operational excellence. Contribute to process improvements that strengthen team efficiency. Requirements Bachelor's degree in healthcare, social sciences, public health, or related disciplines. Three to five years of relevant experience with demonstrated experience in programme and project management in healthcare, community development, and/or patient advocacy. Proven ability to work with diverse stakeholders, manage multiple priorities, and navigate complex systems and influence without formal authority. Strong communication, facilitation, and problem‐solving skills, with a high level of empathy and professionalism. Demonstrated commitment to co‐design, continuous improvement, and patient‐centred practice. Good attention to detail to drive and deliver multiple tasks and projects, focusing on achieving positive outcomes. Proficiency in MS Office, familiarity with data visualization tools and basic visual/video editing is advantageous. #J-18808-Ljbffr
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Manager, Patient Advocacy
2 days ago
Singapore National University Health System Full timeJoin to apply for the Manager, Patient Advocacy & Support Office role at National University Health System . Overview The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community. Working...
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Manager, Patient Advocacy
2 days ago
Singapore National University Polyclinics Full timeOverview The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community. Working cross‐functionally, we champion and foster a culture of person‐ and family‐centred care and service...
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Director, Public Affairs
7 days ago
Singapore Johnson & Johnson Full time**RESPONSIBILITIES/PRINCIPAL DUTIES**: The Director, Public Affairs & Patient Advocacy, Innovative Medicine Asia Pacific (AP) is a critical regional leadership role, responsible for accelerating our public affairs and patient advocacy efforts across the region. Working closely with the Senior Director, Government Affairs & Policy and the VP, Market Access...
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Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time**About this role** Patient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to): - Patient and Caregiver...
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Manager, Patient Advocacy
2 days ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeOverview The Patient Advocacy and Support Office (PASO) at the National University Health System (NUHS) is an integral part of our commitment to delivering incredible care and health together with patients, caregivers, and the community. Working cross-functionally, we champion and foster a culture of person- and family-centred care and service excellence...
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Advocacy Manager
1 day ago
Singapore EU-ASEAN Business Council Full time**Advocacy Manager - Job Description** **Reports to: Executive Director** **Based in: Singapore** **Role Summary**: **Application Process**Role Location** The position will be located at the EU-ABC's main office in Singapore. The EU-ABC operates a flexible working policy, though staff members are expected to be in the office most of the...
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Customer Advocacy Manager
3 days ago
Singapore DISTILLERY SG PTE. LTD. Full timePlease note: This job will be a secondment on the client side.**OVERVIEW** The Customer Advocacy Manager will **work alongside customer success, across marketing activities and sales **. Align and deliver global customer marketing programs which ensure a delightful experience across the customer journey, promote adoption, awareness, and drive...
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Senior Regulatory Advocacy Manager
1 week ago
Singapore Givaudan Full timeSelect how often (in days) to receive an alert: Select how often (in days) to receive an alert: Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand...
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Senior Regulatory Advocacy Manager
2 days ago
Singapore Givaudan Full timeSelect how often (in days) to receive an alert: Select how often (in days) to receive an alert: Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand...
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Customer Advocacy Manager
1 day ago
Singapore VEEAM SOFTWARE SINGAPORE PTE. LTD. Full time**JOB SUMMARY**: **The Customer Advocacy Manager, APJ, is responsible for the strategic direction, management, and execution of Veeam’s customer advocacy program in the APJ assigned territories. The role will oversee APJ customer advocacy program execution, the on-going development and management of a portfolio of reference accounts that can be nurtured...
