Manager, Facilities Mgmt

5 days ago

Singapore Singapore Telecommunications Full time

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways
Make an Impact by:
Upkeep of Singtel Commercial Buildings facilities at CS, 8G and POC. Ensure high uptime of M&E, ACMV equipment that support critical server equipment for Networks/Enterprise/GIT, Call Centres, key business events, MICE events.
Establish good working relationships and support all internal and external stakeholders’ events. Support building enhancement works and develop trust and confidence with cross-functional team members.
Establish and maintain quality customer service standards.
Supervise and oversee Managing Agent (MA) in the provision of property management services to Singtel premises. Convene routine operation meetings involving MA, Security and other service vendors.
Assess performance of the term contractors including MA and submit performance assessment report to Directors / Senior Manager / Manager (Cost & Vendor) for endorsement on a quarterly basis.
Prepare and certify payment of MA fees on a monthly basis. Review and process contractor’s claim and payment submitted by MA.
Prepare and be responsible for OPEX and CAPEX budget for the assigned sites.
Assist FISW Directors / Senior Manager / Manager (Cost & Vendor) in calling tenders. Ensure optimized cost for award via scope review, technical evaluation, and commercial negotiation.
Check and verify Annual Master Maintenance Schedule prepared by the Managing Agent before submitting to Management for approval.
Ensure that Maintenance Schedule of all assigned sites are planned and executed in CMMS (Computerised Maintenance Management System), and all Work Orders are being closed timely. Any faults reported are being followed through with root cause analysis.
Propose and implement enhancements at sites to enhance service quality and MEP redundancy.
Ensure that feedback such as building operations, office ambient temperature, cleanliness of general facilities, pest issues, security operations, IT related from both internal or external stakeholders are promptly attended to, addressed, or forwarded to the relevant internal teams.
Ensure compliance with all government agencies’ timelines for any submission.
Conduct routine site inspections to ensure that works are properly carried out.
Compile and submit the daily / weekly / monthly operations reports.
Register as assigned site Fire Safety Manager, Energy Manager, Water Efficiency Manager (if applicable).
Perform any other duties and tasks as and when assigned by Directors / Senior Managers (Facilities).
Skills for Success:
Degree in Facilities Management / Electrical / Mechanical.
8 years of related experience in operations of critical building facilities infrastructure.
Possess FSM (Fire Safety Manager), SCEM (Singapore Certified Energy Manager), WEM (Water Efficiency Manager Certification) and Fire Safety Manager Certification.
Proven ability to comply with operational policies and procedures, codes, and regulations by SCDF, BCA, MOM, WSHC.
Able to handle cross-functional stakeholders at various levels.
Highly proficient in Microsoft Office, Excel, PowerPoint. Ability with AutoCAD is an advantage.
Strong interpersonal, good report writing and presentation skills.
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