Social Media Listening Analyst

Convosphere is a social-first insights agency that values the impact of data-driven decisions and the cultural relevance needed to make them actionable. With expertise in hands-on human-led social data analysis across 45+ languages and global offices, Convosphere provides deep consumer insights for global clients by understanding local audiences in hard-to-reach markets.The team at Convosphere comprises experienced analysts who are native speakers of over 45 languages, bringing a profound understanding of cultural and healthcare-specific nuances. Working closely with pharmaceutical companies, healthcare agencies, and life sciences consultancies, Convosphere delivers high-quality social intelligence rooted in regulatory awareness and therapeutic expertise. The agency assists clients in uncovering actionable insights related to patient and healthcare professional sentiments, treatment journeys, and digital opinion leaders within specific therapeutic areas.To support its recent growth, Convosphere is seeking an experienced senior social media analyst to join the team immediately. Reporting to the Associate Director, Insights, this position is based in Bengaluru, India, with options for full-time or flexible working arrangements.**Responsibilities:**- Develop and execute Boolean queries using licensed social media platforms- Review and analyze data outputs, tagging and categorizing conversations for relevance and context- Provide qualitative and quantitative insights that address client objectives- Communicate findings effectively through written reports in professional business English- Support client presentations and assist in query development, analysis design, and reporting frameworks- Meet high client expectations and strict deadlines consistently**Requirements:**- Bachelor's degree in BSc/BPharma/Biotech or equivalent practical experience in health and life sciences- Strong written communication skills- Native-level fluency in English with a deep understanding of linguistic and cultural contexts- Minimum of 3 years experience in social listening within healthcare or pharmaceutical domains- Proficiency in social media platforms and digital literacy- Experience in qualitative and quantitative research and analytics- Expertise in writing complex Boolean queries, developing custom dashboards, and data segmentation- Ability to translate pharma stakeholders" language into meaningful insights- Understanding of pharmaceutical product lifecycle, patient journey stages, and key functional areas in the industry**Benefits:**Convosphere offers a competitive salary and the opportunity to work in a dynamic and growing global business. As the business expands, there are chances for career progression. The company values diversity and a passion for showcasing social media insights.The closing date for applications is Friday, 25th July.,
Sign-in & see how your skills match this job
Sign-in & Get noticed by top recruiters and get hired fast
Qualitative Research, Quantitative Research, Written Communication, Digital Literacy,Boolean Queries, Healthcare Domain Knowledge
Statistical Modeling, Data Analysis, Machine Learning, Credit Risk, Regulatory Compliance, Communication Skills,Finance Analytics
Qualitative Research, Quantitative Research, Written Communication, Verbal Communication, Data Analysis, Team Collaboration,Ethnography Research, Education Research, Qualitative Data Analysis, Softwares for Qualitative Data Analysis
Crisis Management,Social Listening Platforms, Setting up Trackers, Research Skills, Qualitative Research Techniques, Monitoring Trends, Technology Exploration, Category Analysis, Brand Health Analysis, Conference Monitoring
Qualitative Research, Quantitative Research, Written Communication, Digital Literacy,Boolean Queries, Healthcare Domain Knowledge
Statistical Modeling, Data Analysis, Machine Learning, Credit Risk, Regulatory Compliance, Communication Skills,Finance Analytics
Qualitative Research, Quantitative Research, Written Communication, Verbal Communication, Data Analysis, Team Collaboration,Ethnography Research, Education Research, Qualitative Data Analysis, Softwares for Qualitative Data Analysis
Crisis Management,Social Listening Platforms, Setting up Trackers, Research Skills, Qualitative Research Techniques, Monitoring Trends, Technology Exploration, Category Analysis, Brand Health Analysis, Conference Monitoring
#J-18808-Ljbffr