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Senior Commercial Claims Specialist

2 weeks ago

Singapore beBeeClaim Full time

Commercial Claims Professional

This is an exciting opportunity to take on a key role in managing and assessing commercial claims. As a seasoned professional with extensive expertise in the general insurance claim domain, you will be responsible for analyzing, investigating and negotiating claims.

About the Role

  • Claims Assessment: Utilize deep knowledge and experience in the general insurance space to meticulously assess, investigate, and evaluate commercial claims from inception to resolution.
  • Policy Adherence: Ensure claims are handled in compliance with company policies, local regulations, and industry standards.
  • Analysis and Reporting: Analyze claim data to identify trends and opportunities for improvement. Assist in the preparation of detailed claim reporting for internal and external stakeholders.
  • Communication and Coordination: Collaborate effectively with internal teams such as operation, finance and sales; external stakeholders which include distributors, loss adjustors, investigators, lawyers, medical experts; and claimants to facilitate seamless claim processing and resolution.
  • Documentation and Reporting: Maintain accurate records, prepare comprehensive reports, and document all stages of the claims process, ensuring clarity, transparency, and compliance.
  • Negotiation and Settlement: Negotiate effectively with stakeholders to reach fair and equitable settlements for commercial claims, considering all relevant factors and legal precedents.
  • Continuous Improvement: Enhance claim handling procedures and contribute to the continuous improvement of claims management protocols by staying updated with industry trends, legal changes, and best practices.
  • Market Knowledge: Stay updated with market trends, regulatory trends.
  • Candidate Requirements
    • Bachelor's degree in Insurance or a related field
    • A minimum of 8 years of experience in the general insurance claim sector, with a dedicated focus of at least 5 years of experience in assessing and managing commercial claims.
    • Profound understanding of Singapore regulations and relevant legal frameworks.
    • Experience in handling significant loss claims, natural catastrophe (NatCat) claims, and reinsurance claims, along with expertise in claims reporting, will be highly regarded.
    • Certification in Basic Insurance Concepts and Principles (BCP), Personal General Insurance (PGI) and Commercial General Insurance (ComGl) with Singapore College of Insurance is mandatory.
    • Excellent verbal and written communication skills to interact with diverse stakeholders and convey complex information clearly and concisely.
    • Meticulous attention to detail to ensure accuracy in claim assessment, documentation and reporting.
    • Ability to adapt to changing environment, prioritize tasks efficiently, and handle a variety of tasks effectively.
    • Good knowledge of MS Office software and any other technology applications
    • Any AI-future skills e.g., ChatGPT, or CoPilot 365, will be an advantage to all job roles