Customer Call Centre | Health Care

COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

Responsibilities include: - Make outbound calls to reach out to the population to stay healthy and well in the community - Assist in the implementation and operations of initiatives and enablers (e.g. IT-related projects) to enhance care integration and improve population health Job Requirements: - Possess at least ‘O’ Level qualification. -...

**About Us**: **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

**What the role is** - Lead and oversee the Call Centre’s operations which includes collaboration with key stakeholders for triaging and timely conveyance of C+ cases to the appropriate care facilities. - Work in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same...

Call Centre Exp - Office Hour / 5 Days Work Week including Weekend **Responsibilities**: - Handle inbound and outbound calls - Proper recording of conversation with customers in the call centre system - Achieve individual and team key performance indicators (KPI) set by the management - Maintain a positive and helpful approach in interactions with all...

**Call Centre / Customer Service / Hospitality**: - **No Exp Welcome - Training Provided**: - **Able to work on Weekend / 5 Day Work Week** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and...

What the role is The Deputy Director/ Senior Assistant Director, Case Management Call Centre (CMCC) oversees the call centre operations supporting vaping case management. The incumbent manages multi-stakeholder communication channels including frontline enforcement support, counselling centre coordination, rehabilitation subject assistance, and penalty...

**Call Centre / Customer Service Exp**: - **No Exp Are Welcome To Apply**: - **Office Hour / 5 Days Work Week (including weekends)** **Responsibilities**: - Proper recording of conversation with customer in the CRM system - Achieve / Exceed individual and team KPIs set by the management - Maintain a positive and helpful approach in interactions with all...

(What the role is) The Deputy Director/ Senior Assistant Director, Case Management Call Centre (CMCC) oversees the call centre operations supporting vaping case management. The incumbent manages multi-stakeholder communication channels including frontline enforcement support, counselling centre coordination, rehabilitation subject assistance, and penalty...

[What the role is]The Deputy Director/ Senior Assistant Director, Case Management Call Centre (CMCC) oversees the call centre operations supporting vaping case management. The incumbent manages multi-stakeholder communication channels including frontline enforcement support, counselling centre coordination, rehabilitation subject assistance, and penalty...