Hatch Asia | Regional Control Tower Implementation Lead

1 day ago


Singapore Hatch Asia Full time

Regional Control Tower Implementation Lead
About the job
Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high-potential talents for our clients and accomplish our candidates' career success.
Over the years, we have innovated and improved how we identify and assess talents to deliver our clients' successful talent strategies.
Our client has established itself as a renowned logistics company in the industry through rapid expansion over the last few years. Today, they have extensive distribution networks and services, including air and sea freight forwarding, warehousing, trucking transportation, and courier services for door-to-door delivery.
We are looking for an exceptional individual who will be responsible for onboarding new accounts and executing internal initiatives, solutions, or programs with a focus on successful implementation and management. Key responsibilities include collaborating with various stakeholders such as customers, commercial teams, operations, and IT to define scope and requirements. Additionally, the role involves developing project charters, implementation plans, and executive summaries, building project teams, monitoring project scope, cost, and timeline, and reporting to the committee or management team.
Furthermore, the position requires rolling out projects to stakeholders and leading the identification of best practices and improvements post-implementation of accounts or internal initiatives.
The Challenges
Lead, organize, and communicate new customer programs and internal initiatives to ensure timely delivery and high-quality implementation.
Coordinate and lead efforts with Commercial, Operations, IT, and other internal resources to prepare and execute projects flawlessly, ensuring resources are available and properly allocated.
Ensure all projects are delivered on time, within scope, and within budget.
Assist in defining project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
Manage relationships with clients and all stakeholders through regular meetings and updates.
Identify key success factors for account implementations.
Conduct post-implementation analysis and reviews.
Perform risk management to minimize project risks, including finding alternative solutions to resolve issues impacting project delivery.
Create and maintain comprehensive project documentation.
Review training needs and conduct training for teams to enhance project management and implementation skills.
What It Takes
Bachelor's Degree or equivalent in Engineering, Logistics, Supply Chain Management or related field.
10 years of experience in multinational corporations, preferably within the transportation or supply chain industry.
At least 5 years of project management experience, ideally in global transportation.
Strong background in managing systems, business implementation, and customer onboarding.
Extensive operational experience and in-depth product knowledge.
Proven track record of delivering projects on time.
Strong skills in managing both internal and external stakeholders.
Excellent communication and persuasive abilities to drive change at all organizational levels.
Entrepreneurial mindset with a results-oriented approach for both self and others.
Proficiency with technological tools.
PMP or PRINCE II certification is a plus.
Experience in managing and directing resources.
Interested candidates, please click the " Apply To Position " Button.
All information will be kept in the strictest confidentiality.
Notification priority will be given to shortlisted candidates.
Employment Agency No: 11C5794
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