Ploy | ServiceNow Developer

2 hours ago

Singapore Ploy Full time

ServiceNow Developer (FSM) (35318) Singapore
ServiceNow Developer (FSM)
What's on the offer:
Job Title: ServiceNow Developer (FSM)
Job Type: Contract, 1 year renewable
End client: Public Sector
Responsibilities:
Analyze business requirements to design and configure ServiceNow FSM modules.
Implement FSM workflows, dispatch processes, and mobile solutions.
Customize FSM capabilities, including work orders, asset management, dynamic scheduling and dispatch, mobile access, inventory management, knowledge management, customer engagement, and integration.
Develop and customize ServiceNow applications, particularly FSM and App Engine modules.
Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with business objectives.
Design and implement workflows, business rules, and UI policies to automate processes and improve user experience.
Integrate ServiceNow with other enterprise systems and third-party applications.
Perform unit testing and support user acceptance testing to ensure high-quality deliverables.
Provide technical support and troubleshooting for ServiceNow applications.
Stay updated with the latest ServiceNow features and best practices to continuously improve the platform.
Requirements:
Experience in developing custom workflows using App Engine.
At least 5 years experience in implementing and managing ServiceNow Field Service Management solutions.
Strong understanding of FSM workflows, including scheduling, dispatching, and asset management.
Knowledge of integration tools (REST/SOAP APIs, MID Server).
Experience with mobile application customization for FSM.
Problem-solving and analytical skills to address business needs.
Good knowledge in Java, Microservices, REST APIs.
Certifications are a plus: ServiceNow Certified Implementation Specialist Field Service Management (CIS-FSM); ServiceNow Certified System Administrator (CSA).
Application Instructions:
Please include your first and last name, email, phone (include your country code), and CV/Resume. Please indicate your eligibility to work in the country to which you are applying.
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