12 Months Customer Experience Specialist
4 days ago
Are you passionate about creating exceptional customer experiences?We are looking for a Customer Experience Specialist to join our dynamic team and drive initiatives that enhance customer communications and journeys across various touchpoints. What you will be doing: Support and execute transformation projects aimed at improving customer communication and experiences. Define, map and analyse customer journeys to identify pain points and opportunities for improvement. Work with different functional teams including Marketing, Operations, UI/UX team to define and co-create best-in-class customer communications experiences. Craft, edit and review communications to our customers; simplify complex information (operational, technical and legal jargon and move towards simple, customer-friendly language and format that is aligned with AIA’s brand tone of voice. Who we are looking for: Excellent communication skills, both written and verbal, able to interpret and translate complex concepts into simple, customer-friendly communications Strong attention to detail and ability to spot inconsistencies or areas for improvement Team player with ability to work in cross functional teams across the organisation, navigate conflicting viewpoints and drive alignment. A proactive, curious and customer-first mindset with a “can-do” attitude and passion for continuous improvement. Comfortable working under time pressure. At least 3 years of experience in customer experience, communications or related fields. Basic understanding of the insurance will be a plus #J-18808-Ljbffr
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Customer Support Specialist
2 weeks ago
Singapore Wärtsilä Full time**Customer Support Specialist (Temporary, 12 months)**: **Job Title: Customer Support Specialist (Temporary, 12 months)** **About the position** As a** Customer Support Specialist, **you will: - Provide responses to all enquiries entering through CSC with satisfactory time limit, then forward to the service teams or o to other relevant teams of the...
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Payroll and HRIS Specialist
1 week ago
Singapore SBS Transit Ltd Full timeOverview Payroll and HRIS Specialist (12 months contract)Payroll and HRIS Specialist is responsible for the accurate and timely administration of the organization's payroll and Human Resources Information System (HRIS). This role ensures all employee compensation, benefits, and other HR data are managed efficiently and in compliance with all applicable...
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Payroll and HRIS Specialist
1 week ago
Singapore SBS Transit Ltd Full timeDescription Overview Payroll and HRIS Specialist (12 months contract) Payroll and HRIS Specialist is responsible for the accurate and timely administration of the organization's payroll and Human Resources Information System (HRIS). This role ensures all employee compensation, benefits, and other HR data are managed efficiently and in compliance with all...
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Service Management Specialist
2 weeks ago
Singapore Network For Electronic Transfers (S) Full timeService Management Specialist (12 months contract)Company: Network For Electronic Transfers (S)BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and
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Service Management Specialist
23 hours ago
Singapore Network For Electronic Transfers (S) Full timeService Management Specialist (12 months contract)Company: Network For Electronic Transfers (S)BCS is NETS' wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and
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Singapore HUDSON RPO (SINGAPORE) PTE. LTD. Full timeAre you passionate about creating exceptional customer experiences?We are looking for a Customer Experience Specialist to join our dynamic team and drive initiatives that enhance customer communications and journeys across various touchpoints. What you will be doing: Support and execute transformation projects aimed at improving customer communication and...
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Specialist Finance
12 hours ago
Singapore VOESTALPINE BOHLER WELDING ASIA PACIFIC PTE. LTD. Full time**voestalpine Böhler Welding,**part of the globally leading steel and technology group, is a leader in the welding industry with over 100 years of experience, more than 50 subsidiaries and more than 4,000 distribution partners around the world. Our extensive product portfolio and welding expertise combined with our global presence guarantees we are close...
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Grant Admin Specialist
2 weeks ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeThis is a 12 months contract assigned to our client Work Location : To be confirmed Salary Range : $3,000-$3,500 **Job Description**: 1. Claims Processing 2. The Grant Admin Specialist helps verify documents submitted by businesses/members of the public for reimbursement. 3. The specialist will be responsible for conducting verification based on SOPs...
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Risk Control Specialist
2 weeks ago
Singapore Hays Full time**Your new company** This multinational bank has a dynamic and multi-faceted working culture. This bank is expanding its operations team here in Singapore and encourages training and development for all employees. **Your new role** As a Risk and Control Specialist, you will be responsible for the effective implementation of the bank's risk framework while...
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Experience Analyst
4 days ago
Singapore SCOR SERVICES ASIA-PACIFIC PTE. LTD. Full timeMain Scope - Support experience studies on lapse and claims experience; deliver good quality experience studies to internal and external stakeholders in a timely manner - Support the inforce monitoring process and reports covering key profitability metrics of various lines of business and to identify emerging trends which can be used by pricing and valuation...