
Chief Supply Chain Optimisation Strategist
1 week ago
Senior Fulfillment Optimization Leader
Our fulfillment team is a key part of Grab's infrastructure, enabling seamless coordination between diverse marketplaces across Southeast Asia. We design real-time, distributed systems and machine learning solutions to process hundreds of millions of requests per day, driving efficient supply allocation, pricing, and order matching.
Our mission: Deliver best-in-class products for our driver-partners. Maximise efficiency in fulfilling consumer demand - rain or shine. Create sustainable, efficient marketplaces that balance experience and cost for all stakeholders.
We're seeking a Senior Principal Machine Learning Engineer to join our Fulfilment team and take the lead in Fulfilment strategy optimization and driver behaviour modelling - a strategic area for understanding our partners and optimising our pricing, dispatch and supply management policies.
What You Will Do:
- Optimise cross-system fulfilment strategies using advanced ML/DL models
- Develop unified RL architectures to coordinate multiple levers (pricing, dispatching, and supply planning) with differing objectives and time scales
- Build multi-agent or hierarchical RL frameworks to jointly optimise pricing, dispatching, and repositioning decisions, pushing the marketplace Pareto frontier
- Research scalable representations of marketplace state that incorporate supply-demand signals, elasticity, traffic, weather, and driver intent
- Develop robust, interpretable models to capture driver decision-making under varying operational conditions
- Design feedback loops that adapt to driver behaviour over time and across geographies
- Collaborate with platform and experimentation teams to run real-world validations and iterate on model design
- Build tooling and simulations to support counterfactual analysis and platform design decisions
- Operate as a technical lead, guiding data scientists in these efforts while fostering a collaborative and high-performance environment
- Work with data engineers and backend engineers to integrate optimisation models into real-time production systems
What You Need To Succeed:
- Master's degree in Computer Science, Operations Research, Applied Mathematics, or related field with at least 10 years of relevant experience
- Experience with Reinforcement Learning, MDPs, stochastic control, or behavioural modelling under uncertainty
- Experience developing and deploying ML models that incorporate online learning, temporal decision processes, or simulation-based optimisation
- Fluent in Python and ML frameworks (e.g., PyTorch, TensorFlow)
- Familiar with distributed computing systems or scalable training platforms (e.g., Spark, Ray)
- Able to translate high-level business problems into tractable modelling tasks
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