
Product Backend Engineer
2 days ago
Join to apply for the
Product Backend Engineer
role at
ourteam .
Overview
ourteam
is partnering with a fast-growing startup that is building AI-powered customer support automation for e-commerce brands. Within just a month of launching publicly, they’ve onboarded 60+ B2B customers and continue to scale rapidly. Their team is lean, engineering-driven, and composed of early-stage operators from companies like Alibaba (pre-IPO), Affirm, and PayPal. They’re moving fast, shipping often, and working directly with customers to solve real problems.
What You’ll Do
You’ll work across the full backend lifecycle — from talking to users to shipping features and improving infrastructure. Your responsibilities will include:
Engaging directly with customers to understand pain points
Designing and planning backend solutions
Implementing features using Python, FastAPI, and async patterns
Improving and working with our LLM orchestration layer
Setting up backend infrastructure and observability tools (Amplitude, Sentry)
Writing both manual end-to-end tests and automated integration tests
Responding to urgent issues with smart tradeoffs between speed and long-term fixes
Iterating quickly based on real user feedback
Qualifications
3–5 years of experience building modern, scalable backend systems
Strong Python skills with experience in FastAPI, Redis, asyncio, and Google Firestore (NoSQL)
Familiarity with infrastructure tools like OAuth2.0, Pub/Sub (Protobuf), and Cloud Load Balancing
Solid understanding of backend best practices: system design, performance optimization, and async frameworks
Bonus: Experience working with LLM libraries like LangGraph or Pinecone
Clear communication, strong collaboration, and a bias toward action
Able to make sound technical decisions in a fast-paced, evolving environment
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