Institutional Custody Asset Servicing Specialist
2 months ago
JOB LOCATION: Changi Business Park Crescent SingaporeJOB TITLE: INSTITUTIONAL CUSTODY ASSET SERVICING SPECIALISTWe're looking for someone like you to:
- Establish yourself as a trusted single point of contact for Institutional Clients and Banks & Regulated Brokers.
- Answer clients’ questions on day-to-day use of our platform and post-trade related topics. e.g. securities settlements, corporate actions, reconciliation, cash management and operational tax.
- Support smooth onboarding and training for new clients.
- Provide post trade support for our premium clients, e.g. sending of settlement instructions and sending of proxy instructions.
- Act as the point of contact between clients and our technical support and development team.
- Be on the lookout for ways to improve processes, reduce risks, strengthen controls and increase customer satisfaction.
- Previous client services experience within the financial services industry.
- Fundamental knowledge or prior experience in custody and securities services.
- Passion for dealing with clients, strong numerical skills and an understanding of financial instruments products.
- The proven ability to build, maintain and enhance relationships at all levels.
- Experience in IB and/or WM Ops will be of added advantage.
- Comfortable working with internal and external clients.
- Motivated, self-directed and driven as well as adaptable.
- Able to work independently and across teams and functions.
- Able to look at things holistically and connect the dots.
- An excellent communicator, analytical and well organized.
- Skilled at looking for ways to improve (you’re a keen observer and problem solver).
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