CX Trainer
1 week ago
CXG is expanding, and we're currently looking to hire a Freelance Customer Experience Trainer in Australia with hands-on experience training frontline retail teams in the beauty , luxury watch , and fine jewellery sectors. Who We Are Founded in 2006, CXG began with two entrepreneurs and has grown into a global experience consultancy serving over 200 of the world's most iconic premium and luxury brands . With 12 offices across four continents and operations in 70 countries, our 160+ professionals work together to elevate customer experience and bring brand promises to life. What You Will Be Doing As a CX Trainer, you will be part of a high-energy, collaborative environment, helping our luxury clients build meaningful, memorable retail experiences through powerful, practical training. Key Responsibilities: Understand client learning needs and tailor training to drive impact and relevance Collaborate with Project Managers to define training goals, schedules, and session formats Deliver engaging in-person and online training sessions (workshops, coaching, retail programs)Create dynamic, interactive environments through storytelling, gamification, and real scenarios Coach frontline staff on service behaviors, mindset, emotional intelligence, and luxury selling Adapt training content to reflect the cultural nuances and customer profiles of key Australian cities (e.g., Sydney, Melbourne, Brisbane, Perth)to ensure local relevance and resonance Offer actionable feedback and support post-training to reinforce learning What You Will Bring Proven on-ground training experience in luxury beauty , fine jewellery , or watchmaking retail Minimum 5+ years of experience in service excellence, client experience (CX), or learning & development Confident in designing and delivering classroom/online training, on-floor coaching, and experiential workshops Expertise in topics such as coaching, retail team management, luxury service , clienteling/CRM , emotional intelligence , and brand storytelling Proven ability to develop or localize training materials based on cultural and regional context Excellent communication skills in English; ability to speak additional languages is a plus Content creation skills (PowerPoint, digital learning tools) are a strong advantage If you are a passionate trainer with deep knowledge of luxury retail and a drive to make an impact on customer experience, we would love to hear from you. Apply now and join us in transforming retail experiences for the world's most admired brands. #J-18808-Ljbffr
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CX Trainer
16 hours ago
Singapore CXG Full time $60,000 - $120,000 per yearWe are growing we are currently looking to hire a Freelance CX Trainer in Singapore Who we are:Founded in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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CX Trainer
1 week ago
Singapore CXG Full timeWe are growing! We are currently looking to hire a Freelance CX Trainer in Singapore !Who we are: Founded in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world,...
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Senior CX Complaints Trainer
1 week ago
Singapore P2P Full timeOmaze is looking for a CX Operations Senior Complaints Trainer to lead training efforts for consumer and regulatory complaints. This role involves developing and delivering programs in a fast-paced environment, ensuring compliance with regulatory standards, and improving training quality. Ideal candidates will have extensive experience in program management...
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CX Operations
1 week ago
Singapore P2P Full timeReady to be pushed beyond what you think you're capable of?At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we're seeking a very specific...
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Gsc Cx Regional Deployment Senior Manager
3 days ago
Singapore DSM Full time**Job title** - GSC CX Regional Deployment Senior Manager **Location** - Singapore Responsible to drive the implementation of customer-centric strategy and initiatives that enhances the overall customer experience through the use of digital solutions and allowing Teams to focus on customer engagement activities. Your key responsibilities **Deploy &...
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Training Coordinator
16 hours ago
Singapore CXG Full time $30,000 - $60,000 per yearWe are growing We are currently looking to hire a Training Coordinator (Luxury Retail) for our Academy in Singapore where you will be based.Who we areFounded in China in 2006, our story started with two entrepreneurs. Today, we're proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We...
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Trainer, Learning
2 weeks ago
Singapore TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Customer Experience Executive
4 hours ago
Singapore CORE COLLECTIVE PTE. LTD. Full timeThe Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members.About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth of hundreds of fitness and wellness practitioners and business owners by providing a convenient and cost-effective plug-and-play...
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Customer Experience Executive
5 days ago
Singapore Core Collective Full timeOverview HR & Administrative Executive at Aurum Land (Private) Limited/ Core Collective Pte Ltd Customer Experience Executive The Customer Experience Executive is responsible for ensuring the best customer service is rendered to the residents and members. About Core Collective: Since our launch in 2018, Core Collective has propelled the professional growth...
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Operations Events Executive
2 weeks ago
Singapore AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD. Full timeThe **Operations Events Executive**plays a vital role in the seamless planning and execution of events and leisure programs under the EasyChef Lab (ECL) and Sunday Luxe. This role is responsible for ensuring smooth operational flow, excellent guest experience XCJCXUX, and efficient coordination of logistics from pre-event to post-event stages. The Executive...