Facilities manager

5 days ago


Singapore Jones Lang LaSalle Incorporated Full time

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Manager Work Dynamics - Integrated Facilities Management Service Delivery Deliver high quality, prompt, and courteous Facility Management services in support of Client’s business needs in a safe working environment. Liaise regularly with client and client tenants to discuss and report on Facility Management issues. Manage and report detailed facilities cost accounting data; Provide timely and accurate budget reports. Prepare and manage capital forecast for equipment maintenance and replacement. Oversee 3rd party service delivery to meet the requirements of the agreed scope of works. Process customer space requests and supervise implementation of strategy including Churn works. Manage service delivery to meet and exceed Key Performance Indicators (KPI) as agreed with the client; Maintain KPI reporting and metrics. Conduct Customer communication and feedback surveys. Perform Duty Personnel facilities support role as scheduled. Critical Management Support Client safety teams to develop guidelines and strategies to protect health and safety of staff and others, reputation, and ensure business continuity with regards to property operations. Liaise with client representatives to manage the Business continuity. Coordination of Risk Management systems. This will include: Legal Health, Safety and Security Management Fire Safety and essential services Emergency Evacuation Others as may be needed from time to time. Occupant and Contractor Services Assist in the co-ordination of make goods, fit-outs, capital expenditure works, churn management, service providers, and service provision. Purchase building goods and services subject to Client Purchasing requirements/contracts and goals for cost reduction. Ensure relevant consultant sign-offs are obtained for each Project. Manage provision of all services to be of high standard, cost-effective, and to achieve targeted savings. Create and maintain a customer-focused team environment that supports the vision of Client Singapore. Proactively solve problems as they arise. Encourage and support individuals to achieve their full potential. Proactively seek to improve the systems and processes of all operations in response to changes in the marketplace. Negotiate and manage Service Level Agreements. Principal Tasks Manage the day-to-day operations of the Office. Work with the team to ensure tenancy expectations are met. Manage billing and recovery of costs from appropriate Client cost-centers, including all Budgetary requirements. Manage 3rd party/subcontractor performance. Manage all supplier relationships. Implement energy management processes. Liaise with relevant Government Authorities as required. Prepare and submit comprehensive monthly management reports on Facility management activities. Answer management inquiries. Build effective working relationships with all staff. Ensure all staff are effectively trained on all facilities policies and procedures. Key Relationships Key stakeholders/staff. Maintenance companies. Personnel recruitment agencies. Technical support providers. Other Service Providers. Location: On-site – Singapore If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table #J-18808-Ljbffr


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