Mall Customer Experience Lead

5 days ago


Singapore Mapletree Investments Private Limited Full time

A leading investment company in Singapore seeks a Customer Service Team Leader to oversee operations at their shopping mall. The ideal candidate will have a degree in Marketing Communications or Hospitality, with 3 years of experience in the retail industry, strong communication skills, and the ability to thrive in a fast-paced environment. This role involves managing the duty roster, leading daily briefings, and liaising with tenants regarding feedback and loyalty programs. #J-18808-Ljbffr



  • Singapore P-Serv Full time

    A leading service provider in Singapore is looking for a part-time Mall Concierge. This role involves offering professional assistance to shoppers and tenants, managing administrative tasks, and enhancing customer experience. Candidates should have good communication skills and the ability to work at least 3 days a week, including weekends. Comprehensive...


  • Singapore THE FURNITURE MALL PTE LTD Full time

    **JOB DESCRIPTION** **Immediate Superior**:Admin Manager **Primary Responsibilities**:To fulfill the duties as follows: **Customer Service Duties**: - Ensure customer enquiries are properly addressed and escalate customer complaints to related departments - Manage vouchers, gifts, asset inventory and assist in various activities in the mall - Attend to...

  • Mall Safety

    1 week ago


    Singapore ORCHARD TURN DEVELOPMENTS PTE. LTD. Full time

    A shopping mall management company in Singapore is looking for a Security Personnel to oversee the safety of shoppers and tenants. Responsibilities include managing operations, assisting with queries, attending to incidents, and providing security for events. Candidates should have a minimum of GCE 'N' Levels and security experience is preferred....


  • Singapore STRAITS RETAIL PROPERTY MANAGEMENT SERVICES PTE. LTD. Full time

    The Seletar Mall team is looking for suitably qualified individuals to join us as Customer Service member. **Responsibilities**: - Manage day to day operations in the service counter - Maintain a high level of staff’s service standards - Attend to shoppers enquiries and all aspects of customer service - Perform centre promotions related activities such...


  • Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    **Job Summary**: - **Mall/ Office Tower**: - **Salary Range: Up $3,000 + AWS + Average 2.5 Months VB**: - **Working Location: Central**: - **5 days working day, Retail hours** **Responsibilities**: - Manning of the officer tower reception counters and retail mall information counters - including basic operations of systems e.g. office turnstile, BI...


  • Singapore 67 PALL MALL SINGAPORE LTD. Full time

    The 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination. Key areas of responsibility - Understanding of the booking system to confidently make reservations for the Members. - Polite and friendly greeting of incoming guests. - Showing the guests to their table...


  • Singapore 67 Pall Mall Singapore Full time $25,000 - $35,000 per year

    The 67 Pall Mall Customer Service Ambassador will greet and welcome guests and Members appropriately, guiding them correctly to their desired destination.Key areas of responsibilityUnderstanding of the booking system to confidently make reservations for the Members.Confident communication via phone, email, or in person.Polite and friendly greeting of...

  • Mall Operations

    5 days ago


    Singapore XIAOHONG PROPERTY MANAGEMENT PTE. LTD. Full time

    A property management company in Singapore is seeking a candidate to support the Operations Manager in managing the operations of a retail mall. Responsibilities include managing service requests, coordinating maintenance works, and ensuring compliance with statutory requirements. The ideal candidate should have a Diploma in Engineering or related fields,...


  • Singapore Posh Full time

    The Seletar Mall team is looking for suitably qualified individuals to join us as Customer Service member. **Responsibilities**: - Manage day to day operations in the service counter - Maintain a high level of staff’s service standards - Attend to shoppers enquiries and all aspects of customer service - Perform centre promotions related activities such...


  • Singapore MTC CONSULTING PTE. LTD. Full time

    **4 days work week (able to work PH/Weekends)** **Working Hours - shopping mall hours, latest end 10pm** **Basic $2,200 - $2,800 (depends on experience) + High Bonus **Job Scope** - Ensure to shoppers/tenant enquiries - Collecting vouchers/admin duties **Job Requirements** - Min. **2 years experience **in Front Desk/Concierge (Hotel/Mall)/Customer...