User Trust Policy Manager

User Trust Policy Manager - Business Integrity
Business Integrity team ensures safe and quality experiences between users, creators, and businesses to enable TikTok in its mission to inspire joy and creativity. The team is responsible for creating scalable and reliable solutions that allow TikTok users and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats.
User Trust Team serves these teams by addressing key user harm, ad quality and after conversion risk concerns at a platform, product, process and policy level. Identifying risks along these four key pillars, we will seek to provide insights, increase efficiency, improve risk governance, and expand co-governance collaboration in collaboration with key policy and risk stakeholders and with cross functional teams. Policy managers within this group will support this mission by providing subject matter expertise and project management leadership in order to build long term strategy and respond to emergent incidents posing a risk to TikTok's business at a regional and global level.
Responsibilities:
Spearhead end-to-end Policy Development, Policy Enforcement, and Escalation Management for emerging Policy issues such as Inconsistent content, Missleading content, APP privacy, Data Theft and Fulfillment risk, etc.
Research and analyze relevant laws, regulations, and industry standards to identify policy requirements and opportunities for improvement.
Collaborate with internal stakeholders, including legal, compliance, operations, and senior management, to gather input and ensure policies are aligned with business needs.
Build and maintain strong relationships with cross-functional teams, promoting a culture of compliance and continuous improvement.
Manage changes to project scope, schedule, and budget, and ensure that change requests are appropriately initiated, reviewed, and approved.
Qualifications:
Bachelor's degree or above required in public policy, business administration, commercial advertisement or another related field.
4+ years in digital advertising, risk prevention and identification, or analysis.
Experience in developing project plans, roadmaps, and ability to lead and manage internal and external project teams.
Knowledge of legal and regulatory requirements related to policy development and implementation, especially prior experience of regulatory audit.
Understanding of the dynamics between users, advertisers, and advertising policies, and having the capability to generate well-balanced solutions.
Strong interpersonal skills with proven ability to collaborate, foster relationships and work cross-functionally, especially with diverse global teams in numerous time zones.
Exceptional written and verbal communication skills to drive consensus building and decision making for senior leadership.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is an equal opportunities employer and welcomes applications from all qualified candidates.
#J-18808-Ljbffr