Telephone Operator

Join to apply for the Telephone Operator role at Mandarin Oriental . Mandarin Oriental, Singapore is looking for a Telephone Operator to join our Telephone team. Overview Based at Mandarin Oriental, Singapore within the Telephone Department, the Telephone Operator is responsible for handling incoming and outgoing calls, assisting guests with inquiries,...

**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $1,700 - $2,200 Per Month **Date Posted** 6 hours ago Additional Details **Job ID** 12771 **Job Views** 18 **Job Description**: Roles & Responsibilities **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Telephone Operator** to join our team! As a...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Telephone Operator **to join our team! As the **Telephone Operator **, we rely on you to: - Provide a warm, helpful and informative service over the phone - Contribute to creating an excellent experience to all guests - Handle all guest requests in a professional and timely manner **We are...

**Job Highlights** - Career development opportunities - Attractive salary that commensurate with experience and skills - Manage incoming calls, perform telephone screening. - Take and pass on telephone messages promptly - Assist internal communication issues - Handle administrative and clerical work - Provide administrative support to the Operations...

DescriptionResponsible Business –  Records all entries on traffic sheets  Report on logbook daily  Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations  Advises defects on switchboard equipment to Supervisor  Maintains a clean work environment  Maintains detailed...

**Responsibilities**: - Answer calls in a professional manner. - Handle inbound and outbound calls within a prescribed time frame, adhering to established standards. - Respond to inquiries from guests on the Hotel Chat Bot. - Receive guest messages and promptly deliver them to the appropriate recipients. - Provide information about hotel services to...

**Responsibilities**: - Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOP - Listen to caller/guest request(s) carefully and action the request(s) accordingly - Record all maintenance requests at the One Stop Service portal - Review logbook, notice board, traces etc for latest information, to follow up...

Roles & Responsibilities Location: Novena Working Hours: 42.5hrs/week Responsibilities: Answering Calls - Answer all calls promptly using MHA’s approved greeting. - Provide live support (Mon–Fri, 8:30 am–6:00 pm). Screening & Transferring - Route calls to the right officer/department. - Handle warm/cold transfers and overflow. Message Management -...

Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. - Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their...

*** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines,...