Customer Service Officer

**PHYLUX PTE LTD** An Integrated Solution Provider for Home/Office/Commercial/Industrial offering Lightings, Ceiling fans, Home Automation, Sanitary, Kitchen wares, Curtains, Digital Locks and Furnitures Distributor and/or Authorised Dealer for International Branded Home Improvement Products Energy Saving DC Fans e.g - Big Ass fans / Haiku fan...

To stay relevant in today’s fast-changing and technologically advanced world, we believe in investing in and empowering our employees for personal growth and the Company’s success. At TIMES24, our recruitment process is fair and transparent to provide all applicants an equal opportunity to be part of us. **What’s in it for you?** Employees are...

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

Provide client service support for retail network and E-commerce. - Assist in scheduling customers’ jewellery repairs. - Manage knowledge of company products, services, and general inquiries - Maintain a high level of professionalism with clients and establish a positive rapport with every client. - Process E-commerce orders from beginning to the end. -...

Provide Customer service support to customers and sales/Administrative support to sales team. - Process and confirm sales with customer regarding quotation and stock availability efficiently. - Build and maintain good rapport with customers/prospects to fulfil their requirement. - Work closely with internal departments to coordinate customers shipment to...

Job Scope: - Manage Call Request by Customers - Data Entry, Filing - Microsoft Office Literate - Arrange Servicing of Water Dispenser for Customers - Issuance of Sales/Service Invoices **Requirements**: - Relevant Working Experience can apply - Diploma/ ITE Grads with no experience can apply **Job Types**: Full-time, Permanent **Salary**: $2,000.00 -...

Manage orders related to enquiries from customers - Data entry, tracking and record-keeping in sales-related environment - Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time - Ensure correct pricing in orders processed - Resolve issues arising from orders processing with internal...

We are looking for a Customer Service Executive who possesses **excellent communication ** skills since you will be speaking directly with customers. Also, you must have a **strong understanding of Big Ass Fans products and services** to address customer questions and liaise with Internal and external stakeholders. You should also have a pleasant attitude to...

**Job Title**: Customer Success Specialist **Department**: Customer Experience **Reports to**:Team Lead **Key Responsibilities**: - **Ticket Management**: - Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice. - Tag and categorize tickets appropriately to facilitate streamlined reporting. -...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...