Cafe Supervisor Position

3 days ago

Singapore beBeeManagement Full time

Cafe Manager Job Opportunity

Are you a skilled hospitality professional looking for a challenging role in a fast-paced cafe environment? We have an exciting opportunity for a Cafe Manager to join our team

Job Description:

  • Oversee the daily operations of the cafe, ensuring high standards of quality, service, and cleanliness.
  • Supervise a team of staff, providing guidance, training, and support to ensure they meet their roles' expectations.
  • Maintain effective control of food and beverage services, including menu planning, inventory management, and stock control.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance brand reputation.
  • Collaborate with the unit manager to achieve business objectives, including financial reporting, rotas, and functions management.

Key Responsibilities:

  • Monitor portioning and ensure quality food preparation to control food, beverage, and other supplies costs.
  • Communicate all inventory and supply needs to the unit manager and/or head chef.
  • Ensure cleanliness of food outlet area; stock and prepare food items as required.
  • Monitor cleaning rotation schedule on a daily basis. Implement and enforce FIFO at all times.
  • Ensure that all F&B staff deliver excellent customer service and that they adhere to service standards.
  • Ensure that F&B staff adhere to safety and general procedures as outlined in SEQ policy.
  • Ensure the F&B service meets business needs and standards.
  • Ensure any vending machines are full and assist with filling vending machines.
  • Ensure adherence to cash handling and finance procedures.
  • Ensure tight control of stock and minimize wastage.
  • Assist in the development and delivery of staff training which is consistent with business needs.
  • Verify and supervise line staff and that work are prepared for the next day.
  • Facilitate conflict resolution.
  • Assist the team with Cashier and Cook duties during high volume times.
  • Complete daily paperwork promptly.
  • Track and prepare all schedules to maximize productivity and keep labor costs within budget.
  • Any other duties as may be required by the unit manager or the management.

Required Skills and Qualifications:

  • Minimum Diploma in Food & Beverage Management or equivalent.
  • Possess at least 2 years of supervisory experience.
  • Previous experience in Food & Beverage is a plus.
  • Proficient in POS cash register software and Microsoft Office (Word, Excel).
  • Able to lift/carry supplies/equipment weighing up to 50 lbs.
  • Excellent communication and leadership skills.
  • Able to work independently with minimal supervision.
  • Able to demonstrate good judgment when dealing with clients and staff.

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Collaborative and supportive team environment.

Others:

  • Must be able to adapt to changing priorities and deadlines.
  • Must be able to work flexible hours, including evenings and weekends.
  • Must be able to maintain confidentiality and handle sensitive information discreetly.

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