D20 Bishan, Ang Mo Kio, SG

Description D20 Bishan, Ang Mo Kio, SG - Practice Manager (Cybersecurity Day2 Managed Security)NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission‑critical, and multi‑platform projects for governments and enterprises in Singapore and the APAC region. As a Practice Manager (Day2, Managed Security Delivery), you'll play a crucial part in overseeing a team of specialized engineers, driving operational excellence, and supporting the delivery of advanced security services across domains such as network security, endpoint protection, and security analytics. Roles & Responsibilities Manage a team of cyber day 2 engineering resources within specialization track, providing guidance, mentorship, and performance evaluations. Participate in project work to deliver security services requiring deeper expertise and drive resolution of operational issues that are escalated to ensure satisfactory closure. Track progress of building technical competencies, develop training and growth plans within the specialization track. Participate in the hiring process for cyber day 2 to expand the existing portfolio of services (e.g., network security, endpoint security, security analytics). Participate in presale activities for cyber day 2, including defining the scope of services, sizing the effort to support security technologies deployed in client environments, determining what can be supported internally and what can be delivered via partnership with other parties in NCS or with subcontractors, and process standardization & improvement. Assist in improving the quality of service for the cyber day 2 team. Act as a Subject Matter Expert (or trusted technical advisor) in cyber technologies during presale and day 2 phases. Mentor engineers or interns to ensure they can assist the team in executing operational tasks for projects. Accountable for the above tasks and provide regular updates to the Practice Lead. Qualifications Diploma or higher in Computer Science, Engineering, or Information Systems. Minimum of 10 years in Cyber Security experience. Strong working knowledge of various cyber security domains such as network security, web/app security, endpoint security, security analytics, and managed security services. Strong background in team management, cybersecurity projects, and security processes. Ability to work in a fast‑paced, dynamic environment. Customer‑focused with good interpersonal skills. Team player who can also work independently. Due to government project sensitivity, only Singapore Citizens will be considered. Key Skills Security Clearance Operational Excellence Cyber Security Interpersonal Skills CCNP Technology Solutions National Security Customer focused Team Management Telecommunications Consulting Crisis Management Life Sciences Network Security Able To Work Independently CISSP We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen. Learn more about us at ncs.co and visit our LinkedIn career site. #J-18808-Ljbffr