Solutions Engineer

5 days ago


Singapore IP-TRIBE (PRIVATE) LIMITED Full time

Join our dynamic team at IP-TRIBE and play a pivotal role in the full lifecycle of our products and solutions - from installation and commissioning to providing round-the-clock support. As a Senior/Systems Engineer, you'll not only be a technical expert but also a mentor, helping junior engineers grow and develop. We need a team player who can quickly grasp requirements and environments, and use their technical prowess to guide successful implementations. If you're eager to innovate, collaborate, and make a real impact, we want to hear from you Responsibilities: Project Delivery Lead the design, build, and implementation of Tier-1 turnkey projects for public sector clients. Install, configure, test, and commission telecommunication and IT solutions, ensuring smooth transition from project handover to operations. Perform OS hardening and security compliance (e.g., Center for Internet Security (CIS) benchmarks, patch management, vulnerability remediation). Prepare technical documentation, implementation guides, security hardening checklists and troubleshooting procedures. Operations & Support Provide 24/7 technical support (on a rotational or standby basis) for mission-critical systems, ensuring minimal downtime. Troubleshoot and resolve complex issues across systems, networks, and firewalls. Conduct Vulnerability Assessment & Penetration Testing (VAPT) in line with security policies, ensuring vulnerabilities are remediated promptly. Collaborate with global vendors to escalate, track, and close technical issues. Client & Vendor Engagement Act as a client-facing technical lead, able to understand requirements, environments, and constraints. Conduct technical workshops, solution briefings, and compliance reviews for stakeholders. Liaise with global vendors on system updates, integration, and security advisories. Leadership & Mentorship (For Senior position) Provide technical guidance, coaching, and mentorship to junior engineers. Ensure that team members follow engineering best practices, security standards, and documentation guidelines. Support knowledge


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