Functional Support Analyst

Functional Support Analyst – Trading Systems
Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 21 years of experience deploying relative value strategies across fixed income markets for institutional investors. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.
Garda is looking to hire a
Functional Support Analyst
in its Research and Technology (R&T) group in our Singapore office. The ideal candidate will join a global Business Analysts team responsible for supporting and enhancing the firm’s third-party trade capture, P&L, and risk system. This role focuses on providing end-to-end functional and technical application support for our Singapore-based users, collaborating with trading desks, operations, risk, and technology teams. Note that this is not a technical Business Analyst role.
The ideal candidate will be hands-on in managing real-time support, gathering user requirements, coordinating with vendors or internal teams, and ensuring system stability and accuracy in a high-paced trading environment. The ideal candidate will also be able to troubleshoot and resolve trade capture, P&L, and risk-related processes across Rates and FX products.
Primary responsibilities for the role include :
Real-Time P&L Support:
Provide comprehensive, real-time application support for Rates and FX trading desks. Act as the system SME and go-to person for P&L-related queries.
System Monitoring:
Perform start-of-day checks, including monitoring market data feeds, risk reports, and FIX message flows.
User Requirement Gathering & Solution Delivery:
Collect and analyze user requirements (Trading Assistants, PMs, Quants). Collaborate with internal tech teams or third-party vendors to design, test, and deploy system enhancements.
User Onboarding:
Support onboarding of new users and ensure smooth adoption of system functionalities.
Release Testing:
Coordinate and perform local user testing for new system releases.
Qualifications & Desired Skills
Experience:
Minimum 5+ years’ experience in trade capture systems (Orchestrade, Murex, or Calypso preferred).
Domain Knowledge:
Strong understanding of Fixed Income (Swaps, Bonds, Bond Futures & Options) and FX products (Forwards, Swaps, Options).
Prior exposure to Trading Assistant, Middle Office, or Systems Support functions is preferred.
Technical Skills:
Familiarity with market data feeds (e.g., Bloomberg) and troubleshooting data connectivity issues.
Knowledge of FIX protocol and message flows is a plus.
Basic SQL and experience with job schedulers is advantageous.
Soft Skills:
Self-starter with the ability to work independently and manage priorities effectively in a fast-paced environment.
Strong communication skills to interface with users and technical teams.
Education:
Bachelor’s degree in STEM, Finance, or Economics preferred.
Experience with middle office operations such as futures & options exercises or bond corporate actions is a plus.
Familiarity with Bloomberg terminal functionality is a plus.
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