Operations Executive

2 weeks ago

Singapore LTC OFFICE SUPPLIES PTE LTD Full time

Role Overview As an Operations Executive at LTC Office Supplies Pte Ltd, you are responsible for ensuring smooth operations in four main areas: Sales & Administrative Support, Logistics support, Large Format Printing, and Website Maintenance. Your performance will be measured based on accuracy, timeliness, customer satisfaction, and adherence to company procedures. Key Responsibilities & KPI Expectations 1. Sales & Administrative Support Responsibilities: Handle incoming calls, emails, and customer inquiries professionally and promptly. Prepare accurate quotations, invoices, and purchase orders using company software. Maintain organized filing of invoices, purchase orders, and delivery orders for easy retrieval. 2. Printing (Large Format Printing)Responsibilities: Operate and maintain large format printers to produce high-quality banners, posters, and signage. Complete print jobs according to customer specifications and agreed timelines. 3. Website Maintenance & Digital Support Responsibilities: Update company website with new products, pricing, and promotions promptly. 4. CRM (Customer Relationship Management)Responsibilities: Maintain and update customer information accurately in the CRM system. Additional Responsibilities Additional Responsibilities: Provide support to warehouse and logistics when needed. Perform any other ad-hoc tasks assigned by the management. Skills & Competencies Required Strong organizational skills and attention to detail. Proficiency in Microsoft Office and accounting software. Basic knowledge of Photoshop/Adobe Illustrator (preferred). Familiarity with large format printing processes. Good communication and customer service skills. #J-18808-Ljbffr

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