Lead Infrastructure Engineer, Network Connectivity

Lead Infrastructure Engineer, Network Connectivity at JPMorganChase Job Description: Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world’s largest and most influential companies. Responsibilities Oversee service delivery for all connectivity projects across APAC, ensuring solutions are implemented on time, within budget and to defined quality standards Partner with internal stakeholders and technology teams to capture and translate business connectivity requirements into executable network solutions Coordinate with telecom service providers, vendors, and internal engineering teams throughout the delivery lifecycle – from design to acceptance testing and handover to operations Track project progress, identify risks and implement mitigation plans to ensure seamless delivery and stakeholder satisfaction Manage change control, cost governance, and documentation across all connectivity projects Support regional and global network strategy execution, contributing to process improvements and service optimization initiatives Maintain strong relationships with key suppliers, driving performance against SLAs and service improvement plans Contribute to capacity planning, data analytics and reporting, transforming delivery data into actionable insights for senior management Required Qualifications, Capabilities, And Skills Minimum 5+ years of experience with proven project or service delivery management background within a telecommunications environment Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines Deep knowledge of networking and telecommunications technologies (Layers 0-3), including dark fiber, DWDM, Ethernet, IP-VPN, DIA, broadband, cellular and satellite connectivity Experience working with telecom service providers and managed service providers, including contract and SLA oversight Excellent communication and stakeholder management skills, with the ability to influence and build trust across business and technical domains Solid organizational and time management skills, with the ability to manage multiple concurrent project across geographies Experience using Atlassian tools (Jira and Confluence) for workflow, documentation and reporting Preferred Qualifications, Capabilities, And Skills Familiarity with cloud connectivity and hybrid architectures Data analytical skills – ability to interrogate, model and visualise large datasets to identify trends, cost drivers, or delivery risks Exposure to lean process improvement or continuous improvement methodologies Experience in vendor governance and service improvement planning a plus Professional certifications such as PMP, ITIL, or networking vendor accreditations are desirable About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Seniority level Not Applicable Employment type Full-time Job function Information Technology #J-18808-Ljbffr