Senior Assistant Manager/Manager, Operations, RHSO(7155)

2 days ago


Singapore NUHS Regional Health System Office Full time

Job Responsibilities

  • Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

    • Transition care programme

    • Community Health Posts

  • Support in operations planning in the following assigned areas:

    • Data analysis and monitor workload

    • Manpower planning and management

    • Collaborate and engage community partners to co-ordinate community operations

  • Drive continuous improvement to enhance care and residents experience including:

    • Pilot new programmes and processes

    • Evaluate the use of technology to ease workflow improvement

    • Evaluate success of pilot programs for future action

    • Manageservice related feedbackand ensure residents' concerns are addressed

    • Evaluate feedback and identify potential service gaps for improvements

  • Lead in regional community operations team in assigned areas:

    • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology

    • Develop team members to enhance their skills & harness their potential

    • Integrate team with the other RHSO departments and divisions

  • Any other duties

Job Requirements

  • Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare

  • Able to think critically and strategically, with strong conceptual and analytical abilities

  • Strong planning, project management and organisational skills

  • Able to work well with others, to foster buy-in and collaboration

  • Good verbal and written communication skills.

  • Microsoft office. (Excel, Word, PowerPoint)

  • Experience in strategic planning and/ or programme development would be advantageous

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