Manager, Technology
2 weeks ago
SAP Materials Management (MM) functional consultant, subject matter expert (SME) for the Ariba Source-to-Pay platform and Cloud Integration Gateway (CIG), managing and supporting them across projects and daily operations.
Key responsibilities:
Ariba Adoption & Continuous Improvement
- Drive the ongoing development and increased adoption of the Ariba platform across SATS.
- Monitor the Ariba product roadmap and communicate upcoming features and changes to internal stakeholders.
- Identify, plan, and manage the implementation of relevant new Ariba releases.
- Collaborate with the Procurement team to identify process optimization opportunities and lead the implementation of related solutions.
- Work closely with IT to ensure seamless integration between Ariba and other enterprise systems.
- Lead the design, configuration, and implementation of enhancements in SAP Materials Management (MM) modules, focusing on Procure-to-Pay (P2P), Inventory Management, and Logistics processes both in-house development as well as project manage those awarded to vendors.
- Gather and analyze business requirements and translate them into effective SAP MM solutionsaligned with industry best practices.
- Configure purchasing and Inventory processes as required for in-house enhancements.
- Work closely with cross-functional teams to ensure seamless integration and end-to-end process alignment.
- Support testing cycles, including the creation of test scenarios, execution of unit tests, and coordination of User Acceptance Test (UAT) with business users.
- Provide Level 2 or 3 support and resolve MM related incidents, service requests, and enhancements according to defined Service Level Agreement (SLA) working with vendor teams.
- Support vendor teams for Service Requests when required.
- Collaborate with internal IT and Ariba teams to implement and support the Cloud Integration Gateway (CIG) for seamless integration between SAP S/4HANA and Ariba (e.g., Buying & Invoicing, Sourcing).
- Manage and monitor data flow between SAP and Ariba through CIG, ensuring timely and accurate transmission of purchase orders, invoices, goods receipts, and supplier data.
- Troubleshoot integration issues, manage CIG error logs, and coordinate with Ariba support for resolution of complex issues.
- Participate in mapping and testing of IDocs, cXML, and APIsrelated to CIG integration points.
- Maintain documentation of integration architecture, configuration, error handling procedures, and change management records.
- Liaise with key stakeholders across Procurement, Finance, and IT to gather feedback, identify improvement opportunities, and drive continuous enhancement of system usability and performance.
- Monitor system licensing usage and ensure compliance with contractual terms, regulatory requirements, and organizational policies.
- Support internal and external audits by preparing and providing relevant documentation related to SAP MM and Ariba systems.
- Ensure proper controls are in place for data integrity, user access, and process compliance across procurement platforms.
- Collaborate with stakeholders, internal IT teams, and Ariba support to manage workflow or data-related issues, system outages, and authorization requests.
- Maintain and update Ariba templates and workflows as needed.
- Track and manage support cases through the Ariba Support Network to ensure timely resolution.
- Manage user access and authorization requests in accordance with organizational policies.
- Perform data analysis using the Ariba platform to support business decision-making.
- Create and manage custom dashboards, public report folders, and define reporting metrics, frequency, and distribution.
- Develop and implement dashboards tailored to stakeholder needs.
Educational Qualifications:
Degree in Computer Science/Information Technology or equivalent.
Mandatory Trade Certificates / Licences (If Any):
Certifications in SAP MM (Materials Management), Ariba, or Cloud Integration Gateway (CIG) will be considered an added advantage.
Relevant Experience:
Minimum of 5 years of experience with SAP and Ariba, including involvement in at least two full end-to-end implementation projects.
Knowledge & Skills:
- Deep knowledge in the SAP MM Module, Ariba sourcing, Supplier Lifecycle and Performance (SLP), Contract administration modules & Cloud Integration Gateway (CIG).
- Qualification in Project Management and Service Delivery (using Information Technology Infrastructure Library (ITIL) framework) would be an added advantage.
- Strong verbal and written communication skills with the ability to present IT solutions to both technical and non-technical stakeholders.
- Ability to work independently and as a team on multiple projects and/or concurrent tasks.
- Strong analytical and problem-solving skills grounded in continuous quality improvement required.
- Excellent interpersonal skills with proven ability to develop and maintain effective vendor, and stakeholder relationships, influence decisions and collaborate effectively across the organization required.
- Excellent organizational skills and strong structured thinking ability
- Extensive spread sheet analysis (Excel preferably with course certification) and strong mathematical abilities
- Domain knowledge in the Food Industry and Supply Chain would be an added advantage.
- Willing to learn new areas and open-minded to take on new roles within the team as required.
- Work will be closer to the user base, hence should be willing to work from the office most of the time.
- Good interpersonal skills with the ability to work independently and within the team. Someone who thrives in a fast paced, fast changing, and dynamic environment and be a true team player with strong analytical abilities and communication skills.
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