Customer Service and Spare Parts Specialist
1 day ago
Responsibilities: Serve as the primary point of contact for customers, addressing inquiries received via hotline and email. Provide solutions to customer questions regarding products, spare parts, service plans, and appointment scheduling; coordinate with service contractors and in-house technicians to resolve service-related issues. Collaborate with various internal departments to ensure smooth resolution of product and service matters. Conduct basic troubleshooting to accurately identify and address customer concerns. Work towards achieving set performance targets and key metrics. Demonstrate strong time management, prioritization, attention to detail, and problem-solving abilities. Handle high-pressure situations effectively while managing customer expectations. Perform weekly and annual inventory checks for spare parts. Collect and deliver spare parts to the customer service counter. Manage front counter responsibilities, including walk-in spare parts sales, receiving items for repair, repair collection, and redemptions. Requirements: Strong team player with the ability to work independently. Proficient in computer applications with speed and accuracy. Self-motivated, resourceful, and highly customer-focused with a strong commitment to service excellence. Location: East Region 5.5 working days How to apply: By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret only shortlisted candidates will be notified. Registration No.: R EA License No.: 20C0426 (Elitez & Associates)#J-18808-Ljbffr
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Customer Service and Spare Parts Specialist
7 days ago
Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time $30,000 - $60,000 per yearResponsibilities:Serve as the primary point of contact for customers, addressing inquiries received via hotline and email.Provide solutions to customer questions regarding products, spare parts, service plans, and appointment scheduling; coordinate with service contractors and in-house technicians to resolve service-related issues.Collaborate with various...
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Customer Relations Officer
1 week ago
Singapore SING SPARE PARTS CO PTE. LTD. Full timePlease apply If you are an young and enthusiastic individual and are looking forward to working with a young and energetic team. About Sing Spare Parts Co: Sing Spare Parts Co is the leading automotive solutions provider in Singapore, our company has multiple branches in Singapore, Indonesia and Malaysia. About the role: - Introduce our company to new...
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Customer Relations Officer
2 weeks ago
Singapore SING SPARE PARTS CO PTE. LTD. Full timePlease apply If you are an young and enthusiastic individual and are looking forward to working with a young and energetic team. About Sing Spare Parts Co: Sing Spare Parts Co is the leading automotive solutions provider in Singapore, our company has multiple branches in Singapore, Indonesia and Malaysia. About the role: - Introduce our company to new...
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Customer Service and Spare Parts Specialist
1 week ago
Singapore ELITEZ & ASSOCIATES PTE. LTD. Full timeResponsibilities: - Provide solutions to customer questions regarding products, spare parts, service plans, and appointment scheduling; coordinate with service contractors and in-house technicians to resolve service-related issues. - Collaborate with various internal departments to ensure smooth resolution of product and service matters. - Conduct basic...
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Spare Parts Coordinator
2 weeks ago
Singapore SEASAFE MARINE LIMITED Full time**Position Overview**: SeaSafe Marine has a vacancy for a Spares Parts Coordinator to join our busy and growing service team in Singapore. Ideally you would have a background dealing with marine equipment spare parts as a technical purchaser or a technical assistant in either a marine service provider, a equipment manufacturer or a technical ship...
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Spare Parts Coordinator
14 hours ago
Singapore Maritime Singapore Connect Full time**Wallem Group** A vacancy for a Spares Parts Coordinator to join our busy and growing service team in Singapore. Ideally you would have a background dealing with marine equipment spare parts as a technical purchaser or a technical assistant in either a marine service provider, a equipment manufacturer or a technical ship manager. This can be a demanding...
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Spare Part Planner
14 hours ago
Singapore Infinera Full timeSpare Part Planner - Spares Part Planning Team is responsible for a global network of Regional Distribution Centers, Hubs and Depots supplying Infinera equipment for assuring the availability of spare parts to maintain customer networks. Spares Part Planning is looking for an organized professional to own the spare parts planning for the complete product...
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Customer Service Officer
1 week ago
Singapore SPARE-PARTS ZONE PTE. LTD. Full timePrepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations. - Ensure all shipments documents are completed in order on time and accurate. - Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors. - Co-ordinate with...
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Spare Parts Administrator
1 week ago
Singapore Wärtsilä Full time**Spare Parts Administrator**: Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we - Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide...
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Spare Parts Executive
14 hours ago
Singapore TTS EUROCARS PTE. LTD. Full timeTo provide cost and retail prices and further information to our service department - Attending to our Customer Service Advisors (CSA) and technicians' enquires and requests for spare parts over the counter. - To raise parts ordering request forms for customers’ cars as requested by service CSA and technicians via our Enterprise Resource Planning (ERP)...