QA Engineer, Product Quality

3 days ago


Singapore ST Engineering Full time

The Failure Reporting, Analysis, and Corrective Action System (FRACAS) Engineer is a member of the Quality Assurance department, as well as the project team. He works closely with other departments to conduct investigation on product failures reported by Customers, in order to arrive at the root cause of failure and proposes corrective and preventive measures in order to improve product quality.
Responsibilities
Investigate and analyse product failures on site
Work with other engineers to determine the root cause of failure
Engage customers to resolve FRACAS cases and other quality issues
Lead and present in Failure Review Board meetings with internal staff and customer to resolve FRACAS cases
Propose corrective and/or preventive actions
Monitor implementation and effectiveness of corrective and/or preventive actions
Ensure appropriate forms are filled in with all relevant information of the reported failure until closure.
Maintain the database of FRACAS information
Monitor closure rates of FRACAS as per KPI
Conduct failure trend analysis
Requirements:
Degree or Diploma in Mechanical, Electrical, or Manufacturing Engineering.
Preferably possesses at least 2 years of industrial experience in the quality assurance field
Excellent verbal and written communication skills in English
Proficient in delivering presentations to a wide range of internal and external stakeholders
Strong analytical abilities, with proven teamwork and communication skills
Capable of preparing detailed reports and charts
Holding a Class 3 driving license is advantageous
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