Ecommerce Customer Service Executive or Senior Executive
6 days ago
Job Overview: We are looking for a motivated and detail-oriented Ecommerce Customer Service Representative to join our team. The ideal candidate is a great communicator who can handle customer inquiries efficiently and with a positive attitude. This role involves assisting customers with their orders, resolving issues, and providing information about our products and services.Key Responsibilities: Respond promptly to customer inquiries via phone, email, live chat, and social media. Provide accurate, valid, and complete information by using the right methods and resources. Resolve product or service problems by clarifying the customer's issue, determining the cause, and offering the best solution. Process orders, refunds, and exchanges in a timely manner. Keep records of customer interactions, transactions, and issues, updating our internal systems. Identify and escalate priority issues to the appropriate department or supervisor. Follow up with customers to ensure their issues have been resolved. Collaborate with other teams (e.g., Warehouse, Purchasing) to improve the overall customer experience. Stay up-to-date with product knowledge and company policies to accurately assist customers. Requirements: Previous experience in a customer service role (preferably in ecommerce/retail/call centre). Excellent verbal and written communication skills (English). Strong problem-solving skills and attention to detail. Ability to handle multiple tasks and prioritize efficiently. Proficiency with Microsoft Office and basic computer skills. Diploma or equivalent and above is a plus. Preferred Skills: Experience working in ecommerce or online retail. Knowledge of common ecommerce platforms (Shopee, Lazada, Magento, etc.). Bilingual or multilingual skills are a plus. What We Offer: Competitive salary with quarterly bonus if target are met and benefits package. Opportunities for growth and advancement. A supportive and collaborative team environment. Work Schedule: Onsite shift work required (8.30am - 5.30pm/1pm - 10pm) rotating with the team. 6 off days every 4 weeks.
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Ecommerce Executive
2 weeks ago
Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full timeWe are working on an exciting new opportunity for an **Ecommerce and Key Account Executive**. This is an exciting opportunity to shape the ecommerce strategy for a portfolio of fast-moving consumer healthcare brands. You will play a pivotal role in building our client's ecommerce channels from the ground up while managing selected key accounts to drive brand...
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Ecommerce Customer Development Executive
2 weeks ago
Singapore Johnson & Johnson Full timeTo translate Ecommerce Vision by winning in business development strategies and implementing these in line with agreed priorities. Key priorities, in adherence to the agreed strategic roadmap for eCommerce, include: - Supporting the Ecommerce Manager and growth of existing key customers (Amazon, Lazada, Shopee etc), by working closely with cross functional...
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Executive Services Assistant
2 weeks ago
Singapore Keller Executive Search Full timeThis is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...
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Executive Services Assistant
2 weeks ago
Singapore Keller Executive Search Full timeThis is a position within Keller Executive Search and not with one of its clients. Ready to elevate executive leadership at a global firm shaping top talent worldwide? Join Keller Executive Search as our proactive Executive Assistant and thrive in a high-energy, collaborative setting. In this role, you'll deliver top-tier support to senior executives,...
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Business Development Executive
2 weeks ago
Singapore JJ Consulting Services Full timeOur client is a global and established Multinational Company, who is seeking to recruit a Business Development Executive. This position is based in Singapore. **Business Development Executive (**Ecommerce/ Logistics)** As the Business Development Executive, you will be responsible for the growth of the Ecommerce Express revenue for the country by...
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Singapore Tate Asia Full time**(Senior) Executive, eCommerce Category Managemen** **t** ***: **SUMMARY**: - Our client who is one of the leading companies in the FMCG industry is currently looking for a (Senior) Executive, eCommerce Category Management to join their exciting team. **KEY RESPONSIBILITIES**: - Assist in reporting on clients' sales data and assortment opportunities...
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Senior Legal Counsel, Customer Contracts
6 days ago
Singapore Space Executive Full timeSenior Legal Counsel, Customer Contracts (min 8 PQE) - Digital Infrastructure MNC Recruiting the world's best Legal & Compliance talents - Our client is a market‑leading digital infrastructure platform with a strong and growing footprint across the region. As part of continued business expansion, they are seeking a Legal Counsel / Senior Legal Counsel to...
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eCommerce Executive
6 days ago
Singapore CHUNG HWA FOOD INDUSTRIES PRIVATE LIMITED Full timeJob Description We are looking for an E-commerce Sales Executive to be part of our Sales Team. What will you do: • Prepare and upload product listing including content for various e-commerce partner's platforms such as Redmart, Shopee, Fairprice Online, Lazada, Facebook, etc in Singapore• Maintain and ensure all products information such as pricing,...
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Executive (Ecommerce)
2 weeks ago
Singapore LINKEDGE INTERNATIONAL PTE. LTD. Full timeResponsible to run B2B and B2C eCommerce for multiple brands with strong coordination with online platforms (Shopee, Lazada, etc..) & Principles. **Key Responsibilities**: - Provide end to end solution comprising of order management, seller center management, fulfilment and coordinate last mile services - Responsible for quarterly project management from...
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Ecommerce Executive
2 weeks ago
Singapore PHARM-D SINGAPORE PRIVATE LIMITED Full time**Responsibilities** - Provide input when required on projects related to the online store - Develop and implement ecommerce strategy in order to improve website performance - Work with developers to improve website speed and performance - Analyse various data in order to deliver data driven strategies to deliver top performance and achieve KPIs - Develop...