Patient Service Associate
1 week ago
Overview We are seeking a dedicated and versatile Patient Service Associate to join our growing healthcare team. In this role, you will be the key link between patients, staff, and departments—ensuring smooth daily operations and an exceptional care experience. You’ll oversee both administrative and patient-facing responsibilities, contributing directly to the efficiency of the clinic and the well-being of our patients. Job Info Location: Central Salary: Basic $2,000 - $3,500Hours: 5 days per week: 10am - 8pm, fixed off day on Monday & Sunday What You’ll Do Be the first touchpoint for patients—coordinate, confirm, and follow up on appointments with professionalism and care. Manage patient records by updating demographics, medical history, and insurance details with accuracy and discretion. Verify insurance coverage, handle co-payments, and manage transactions (cash, card, or digital) with accountability. Reconcile daily collections and ensure accurate postings into the Clinic Management System and insurer portals. Keep patients informed on appointment schedules, delays, and waiting times. Support clinical triage by gathering essential information for effective prioritization of care. Address patient queries with empathy, professionalism, and clarity. Stay updated on insurance policies, subsidy schemes, and funding sources to guide patients confidently. Provide hands-on support with form-filling, documentation, and record management in compliance with PDPA requirements. Monitor, replenish, and manage clinic inventory to ensure smooth day-to-day operations. Dispense medications safely according to protocols, with verification by a second staff member and/or doctor. Handle specimen collection, labelling, and processing with care and precision. Assist doctors during clinical procedures and ensure a seamless workflow. Be adaptable to support multiple clinic outlets when required. Carry out other duties as assigned by your Supervisor or Management. What We’re Looking For Strong communication skills with good written and spoken English. A people-person with excellent interpersonal skills and the ability to collaborate across departments. Proactive, detail-oriented, and committed to delivering high-quality service. We regret only shortlisted candidates will be notified #J-18808-Ljbffr
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Patient Service Associate
6 hours ago
Singapore RN Care Pte Ltd Full timePatient Service Associate (PSA) / Senior Associate (PSSA) front-line services include appointment scheduling, payment collection, communication with patients and caregivers, and financial counseling. Register patients for consultation - Attending to queries from both internal and external customers - Render assistance to patients when necessary - Collect...
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Patient Service Associate
2 days ago
Singapore National Skin Centre(S) Pte Ltd Full timePatient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary **Patient Service Associate** **Responsibilities** - Receive and screen patients arriving at the clinic - Perform full process of registration, administration and make appointments for patients. - Prepare referral letters and maintain proper filing system for...
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Patient Service Associate
2 weeks ago
Singapore National Skin Centre(S) Pte Ltd Full time-Family Group: Ancillary **Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?** As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health...
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Patient Service Associate
5 days ago
Singapore HEY ROCKET PTE. LTD. Full timeWe are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics at various public hospitals and instituition. As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of...
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Patient Service Associate
1 week ago
Singapore CORE CONCEPTS PTE. LTD. Full time $40,000 - $60,000 per yearAbout the role Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doingGreet and...
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Patient Service Associate
4 days ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full timeReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...
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Patient Service Associate
2 weeks ago
Singapore PEOPLEHUB (PTE. LTD.) Full time**Patient Service Associate**: **Admissions & Service Centre, Established Local Hospital**: - 2-Year Contract | Office Hours (Shift in Future) _ **About the Role**: Our client is looking for a **Patient Service Associate**to be the frontline of their Admissions & Service Centre, helping patients with registration, admissions, and financial counseling....
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Patient Service Associate
5 days ago
Singapore CORE CONCEPTS PTE. LTD. Full time**About the role** Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients. **What you'll be doing** -...
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Patient Service Associates
5 days ago
Singapore KK Women's and Children's Hospital Full timeKK Women's and Children's Hospital Patient Service Associates (Outpatient Clinics) **Job Description**: You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms. Auto req ID 4664BR Job...
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Patient Service Associate
1 week ago
Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time $40,000 - $60,000 per yearReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties and ResponsibilitiesTo perform reception duties including answering telephone inquiries from...
