
Production Supervisor
2 weeks ago
Employment Type: Full-time | Shift-based
Department: Production / Operations
About the Role
We are looking for a dedicated and hands-on Production Supervisor to lead day-to-day operations at our matcha and beverage production unit. This role involves overseeing the preparation of high-quality matcha-based drinks, desserts, and related items while ensuring efficiency, consistency, and top-tier hygiene standards.
Key Responsibilities
- Supervise daily operations related to the preparation of matcha beverages, desserts, and café food items
- Lead, train, and manage a team of baristas, kitchen staff, and production assistants
- Ensure product consistency, quality control, and adherence to presentation standards
- Maintain cleanliness and compliance with food hygiene regulations (SFA, NEA, etc.)
- Monitor ingredient inventory and coordinate with procurement to ensure adequate stock levels
- Develop and maintain SOPs for drink preparation, equipment use, and safety practices
- Assist in new menu item testing and implementation
- Troubleshoot production issues and suggest process improvements
- Prepare daily production reports and collaborate with management on performance and output
Requirements
- Prior supervisory or team leadership experience in a cafe, F&B, or beverage production environment
- Strong knowledge of matcha drinks, tea-based beverages, and café-style desserts is a plus
- Familiarity with food safety and hygiene regulations in Singapore (e.g., SFA, NEA standards)
- Good organizational, communication, and leadership skills
- Ability to multitask and work under pressure in a fast-paced service environment
- Willingness to work early mornings, weekends, or shifts as required
- Physically fit - able to handle equipment, stand for extended periods, and assist in daily prep
Working Conditions
- Based in a café or central kitchen/production environment
- Fast-paced and physically active role involving long hours on your feet
- Shifts may include early starts, weekends, and public holidays depending on operational needs
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