Service Crew

2 weeks ago


Singapore DIM SUM PTE. LTD. Full time
Roles & Responsibilities

Job Summary

The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.

Key Responsibilities

1. Customer Service

• Greet guests warmly and provide attentive service.

• Take accurate food and beverage orders.

• Serve orders promptly and check guest satisfaction.

2. Operations Support

• Keep the dining area clean, tidy, and properly set up.

• Assist in restocking service stations and supplies.

• Follow opening and closing procedures as assigned.

3. Teamwork

• Work closely with teammates to ensure smooth service flow.

• Support colleagues during busy periods.

• Communicate effectively with kitchen and service teams.

4. Compliance & Safety

• Follow hygiene, safety, and company standards at all times.

• Use equipment and utensils properly and carefully.

• Report any issues or guest concerns to the supervisor.

职位概要

服务员负责提供优质客户服务,协助前厅顺畅运营,确保顾客拥有愉快的用餐体验。工作内容包括点单、上菜、维护清洁,并与团队合作完成服务任务。

主要职责

1. 客户服务

• 热情迎接顾客并提供周到的服务。

• 准确记录食品和饮品订单。

• 及时送餐并确认顾客满意度。

2. 运营支持

• 保持用餐区整洁、摆台到位。

• 协助补充服务台物资。

• 按照分配任务执行开店和关店程序。

3. 团队合作

• 与团队成员紧密合作,确保服务流畅。

• 在繁忙时段支持同事。

• 与厨房和前厅团队有效沟通。

4. 合规与安全

• 始终遵守卫生、安全和公司标准。

• 正确、谨慎地使用设备和餐具。

• 向主管报告任何问题或顾客反馈。

Tell employers what skills you have
Team Collaboration
Customer Service Oriented
Food Safety
Customer Experience
Interpersonal Skills
Sanitation
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
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