Principal Specialist, Platforms Reliability Engineering

Overview
Principal Specialist, Platforms Reliability Engineering (Networks)
Singtel Networks is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, and Cyber Security to enhance our core competencies and deliver innovative and differentiated services for our customers. We are committed to inclusion and diversity and upskilling all individuals. We build Singtel’s Networks of tomorrow and empower every generation to live, work and play in new ways.
We are an Employer of Choice and strive for a vibrant, diverse and inclusive workforce with a fair, performance-based culture that is collaborative.
Vaccination policy:
We are committed to a safe and healthy environment for our employees and customers and will require all prospective employees to be fully vaccinated.
Responsibilities
Lead the design, development, and operation of scalable platforms including NSB, SO, NDB and NDC to enable Telco APIs and digital services across Consumer and Enterprise domains.
Institutionalize DevOps methodologies infused with AI to optimize planning, coding, testing, and deployment cycles; deliver secure, scalable microservices infrastructure through AI-enhanced CI/CD pipelines and cloud-native technologies, enabling self-optimizing, resilient, and adaptive systems.
Research and explore new technologies in platform engineering, automation, cybersecurity, and cloud computing (hybrid/multi/edge) for incorporation into platform architecture and solutions.
Manage and align various teams and stakeholders, including top management, to ensure timely and secure delivery of key building blocks for Autonomous Networks.
Collaborate with business units to gather and prioritize requirements for platform delivery.
Oversee service management for production platforms, ensuring reliable operations in accordance with network SLAs and IMDA regulations through proactive monitoring and reporting.
Manage change processes to ensure software releases align with internal change management and deployment protocols.
Lead incident management efforts, including troubleshooting and root cause analysis of platform issues.
Qualifications
Bachelor's Degree in IT/Computer Science/Computer Engineering or relevant discipline.
Minimum 12 years of working experience in DevOps automation, containerization, platform engineering and site reliability engineering.
Experience in platforms engineering with strong understanding of containerization, API gateway and enterprise integration.
Strong knowledge of software development automation tools (e.g. Ansible, Terraform, Nexus, Jenkins, SoapUI, SonarQube).
Strong scripting skills (e.g. Python, Bash, JavaScript, Ruby).
Strong understanding and experience in virtualization and networking in a container environment, such as OpenShift/Kubernetes.
Strong understanding of cloud computing/container deployment and management (AWS/Azure/OpenStack, etc.).
Breadth of knowledge – OS, system administration, networking, infrastructure, storage, distributed computing, cloud computing.
Strong understanding of Agile projects (SCRUM/KANBAN) and tools (e.g., JIRA).
Experience in project planning and management activities including financial and procurement, and translating business requirements into actionable deliverables.
Rewards and Benefits
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
We are committed to a safe and healthy environment for our employees and customers and will require all prospective employees to be fully vaccinated.
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