Network & Security - Managed Services Engineer

4 hours ago


Singapore NTT SINGAPORE PTE. LTD. Full time

Responsibilities:• Provide Level 2/3 IT network security operations support• Respond to incident calls and ensure the SLA to our clients is met• Perform changes to the network in-line with the organization's Change Management processes• Ensure compliance to policies, processes and standards, both internal and clients' organization• Prepare network analysis reports, including findings with analysis• Participate in regular operations review meetings, including operational issues, tickets review etc• Participate in projects/activities to support improvement initiatives• Conduct proper handover from the project team to operations after commissioning of projects.• Conduct internal training and/or knowledge


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