Customer Success Specialist
23 hours ago
Overview We are seeking a dedicated and customer-focused individual to join our team as a Customer Success Specialist. This role is pivotal in ensuring our clients derive maximum value from our software solutions, fostering strong relationships, and driving customer satisfaction and retention. Key Responsibilities Act as the primary point of contact for assigned clients, understanding their business needs, and providing proactive guidance on the utilization of our HRMS and accounting software. Retain existing clients by understanding problems faced clients from our system to facilitate user adoption and proficiency. Develop and maintain strong, long-term relationships with clients, actively listening to their feedback and identifying opportunities for enhanced service delivery. Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products. Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement. Requirements Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous. Proven experience in a customer-facing role, preferably in a SaaS or technology company. Strong understanding of HRMS and/or accounting software systems is advantageous. Exceptional communication and interpersonal skills with the ability to engage effectively with clients at various levels. Analytical mindset with the ability to interpret data and derive insights to enhance customer success initiatives. Proactive and solutions-oriented approach towards customer needs. #J-18808-Ljbffr
-
Customer Success Specialist
19 hours ago
Singapore Kaddra Full time**ABOUT THIS ROLE** As Kaddra’s Customer Success Specialist, you will work alongside bright minds and dynamic teams with a mission to help thousands of businesses thrive in the digital world.Kaddra has an award-winning solution, connecting physical retail with digital commerce, and you will lead innovations into a new world desperately in need of our...
-
Customer Success Specialist
1 week ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high...
-
Customer Success Specialist
5 days ago
Singapore HokuApps Full timeOverview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new markets, and...
-
Customer Success Specialist
1 week ago
Singapore Lendela Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
-
Customer Success Specialist
7 days ago
Singapore Lendela Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
-
Customer Success Specialist
7 days ago
Singapore LENDELA PTE. LTD. Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
-
Principal AI Specialist, Customer Success
5 days ago
Singapore Zendesk, Inc. Full time## Job DescriptionThe *AI Specialist, Customer Success* role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions.The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their...
-
Customer Success Specialist
2 weeks ago
Singapore QUANDOO SINGAPORE PTE. LIMITED Full timeQuandoo is looking for a tenacious and results-driven customer success specialist to join the team! Our mission is to improve the way hospitality venues connect with diners in the digital world. Job Description As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a...
-
Customer Success Specialist
1 week ago
Singapore Quandoo GmbH Full timeCompany Description Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are...
-
Customer Success Specialist
3 days ago
Singapore Amazon Full time $120,000 - $150,000 per yearTransform enterprise digital workplaces while accelerating your career with AWS's fastest-growing End User Computing portfolio. Drive millions in revenue growth by helping Fortune 500 companies unlock the full potential of cloud-based desktop and application solutions.As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic...
