Manager, Insurance

2 weeks ago

Singapore CMA CGM Full time

Join to apply for the
Manager, Insurance & Claims (Cargo)
role at
CMA CGM
Summary
Reporting to the Head of Claims and Insurance, Asia Pacific, your role is managing the claims and litigations lodged against CMA-CGM Group by customers, lawyers, recovery agents, and insurers for APAC. In addition, you will oversee CMA CGM’s cargo claims management process and be responsible for a certain number of Port of Discharges (POD).
Responsibilities
Responsible in handling direct customer claims, claims from other carriers, insurers, lawyers and recovery agents
Ensure that all cargo claims/lawsuits are responded and concluded with minimal repercussions to operations/markets
Ensure that cargo claims settlements are based on best possible terms to CMA CMG based on legal principles
Identify potential third-party liability and actively pursue cargo claims recovery
Pursue and follow up cargo claims reimbursement from insurer
Maintain and report on end-to-end claims-handling best practices across all platforms provided
Support stakeholders to co-ordinate claims responses in major incidents
Support Manager with reporting on claims and loss prevention practice, if required
Identify and address process/knowledge gaps to manage the legal and financial exposure faced by CMA CGM in terms of contractual clauses, operational practices etc.
Advise operations team on non-standard situations which arise, including pre-carriage pre-delivery and post-delivery phase
Appoint, instruct and manage lawyers for legal proceedings and in major incidents as needed
Handle CMA CGM’s inhouse self-retained Serenity claims
Handle CMA CGM’s Elite customers
Requirements
Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred
Minimum 5 years of relevant marine insurance and claims experience in claims management with shipowners, ship managers, or P&I Clubs and their correspondents
Strong knowledge of maritime laws and conventions related to cargo liabilities
Hands-on individual with excellent communication skills and proven supervisory abilities
In-depth knowledge of the container liner industry is preferred
Resilient with a sense of urgency and the ability to work well under demanding timelines
Proficiency in business applications and IT tools such as SAP, Excel, Microsoft, etc.
CMA CGM is an equal opportunities employer and welcomes applications from all qualified candidates. By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit for the purposes of processing your application and any other purpose related to your employment with the CMA CGM Group.
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